Exetel customer help forum

thanx, yeah i know what you mean, if exetel could bring back those speeds on unlimited id be willing to pay extra, can anyone confirm if this will be possible in the near future, living in an area without adsl2 is bad.

Hi just want to know is there any option for faster speed than 1500kb on adsl1 currently or in the near future ? i couldnt see any on the website just wanted to make sure.

hey guys just wondering what happened to the higher download limit plans for adsl1, my brother was thinking of upgrading but cant seem to find them anymore when he clicks on change my service ??? Have the plans changed and he has missed a notice or something ?

I have put through a cancellation on my adsl2, which will go through on the 29/05/08 but i want to change to adsl1 if possible, how do i do this ?

i have found out that only adsl 1 is available at the new address, how do i go about transferring my account to the new address as currently im on adsl 2 ?

Ill be moving house at the end of May, is there any way to check if exetel can supply my new address, as it will be a smaller country town that i am moving to ?

Thanx

I have started using VOIP everything is great, except to dial my number i have to use the area code, if i dont use the area code it says the number is disconnected, is there anyway to change it so i dont have to use the area code to dial the number Exetel gave me ?

So softphone is a Application that is available to download from Exetel at no charge or have i misunderstood ?

I want to try VOIP but dont want to purchase anything at the moment. Is starting to use it, easy as applying for VOIP and downloading PC/Laptop Softphone ? and there wont be any changes to my current phone line or any problems with my adsl2 ?

After resetting my modem everything is working fine, i dunno if this will help with other peoples problems of accessing pages, but might be worth a try.

I plugged in my old nb5 modem and all pages are working at the moment and so is msn, so im assuming a setting on my nb6 must have changed, i will reset the nb6 and try it tommorrow.

Will update once i have done this.

Thanx for everyones help

Any news on this as yet James ?

Thank you

i read through those thanx. after trying everything mentioned in those threads i still have no luck. here is a trace route to www.hotmail.com, i have no idea what it means, can anyone understand it ? Tracing route to www.hotmail.com [216.74.180.189] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 192...

No that doesnt seem to work either. Just keep getting the message problem loading page the connection was reset

i changed that last night to 1400, when i did a ping test there was no data lost. I also deleted cookies last night.