Search found 5 matches

by Douglas
Mon Jan 03, 2011 10:12 am
Forum: Invoicing & billing
Topic: Plan change charges
Replies: 21
Views: 4774

Re: Plan change charges

a $22 increase on my comparable plan is a huge increase and is certainly got me thinking. I will not whine I will just think and decide!
by Douglas
Mon Jan 03, 2011 9:02 am
Forum: Invoicing & billing
Topic: Plan change charges
Replies: 21
Views: 4774

Re: Plan change charges

It was not an empty threat buddy. This now has me thinking about changing ISP's. If exetel keep whining about costs they will loose lots of others too. Charge new people the correct amount and get your business in order. Obviously by all the other posts I wasn't the only one to read the letter as I ...
by Douglas
Sat Jan 01, 2011 4:52 pm
Forum: Invoicing & billing
Topic: Plan change charges
Replies: 21
Views: 4774

Re: Plan change charges

The letter sent out is poorly written!!
by Douglas
Sat Jan 01, 2011 3:45 pm
Forum: Invoicing & billing
Topic: Plan change charges
Replies: 21
Views: 4774

Re: Plan change charges

I am sick and tired of changing plans. I not long changed plans and now you want to do it again! I am sorry a contract is a contract and it is not one sided where you think you can just force people to change. I will be ringing consumer affairs about this one! this is the third time!!!! NOT HAPPY JAN
by Douglas
Wed May 05, 2010 6:24 pm
Forum: Products & services
Topic: Off Peak Period Change
Replies: 157
Views: 40926

Re: Off Peak Period Change

I have been plugging your Company for some time and now you have let me down! Unfortunately I believe that you have overstepped the mark. I dont believe its tuff time as you offer another service to tease us! My search now begins to find another ISP with time and deals I like. Just ask DODO what hap...