Search found 64 matches

by Surfn Chick
Sat Oct 27, 2018 11:11 am
Forum: NBN and other Fibre Services
Topic: Extremely slow speeds
Replies: 3
Views: 159

Re: Extremely slow speeds

Are you sure your on your NBN network in your home? Your images appear to have your Virgin mobile service? Am I missing something? I’m having extremely slow speeds lately, however today has been the worst. I have tried power cycling many times and using alternate modems. I have been keeping logs of ...
by Surfn Chick
Fri May 18, 2018 8:54 pm
Forum: NBN and other Fibre Services
Topic: Frequent disconnections all day
Replies: 8
Views: 590

Re: Frequent disconnections all day

Hi, we are experiencing repeated disconnections from the internet. The first disconnection started very early today and has happened frequently within the last 2 hours. Not sure where you are located but Exetel has reported possible Fibre network outages across multiple suburbs in Qld. They may exp...
by Surfn Chick
Wed Dec 06, 2017 2:43 pm
Forum: NBN and other Fibre Services
Topic: SNR Question
Replies: 5
Views: 594

Re: SNR Question

Best to know how far you are from the Node. I am aware of some residents getting 75 Mbps but they have the node out the front of their home. So if it is 800 m (which some are) from your home this will reduce the speed also. If the supplier system allows, still Exetel can provision a 100/40 on FTTN s...
by Surfn Chick
Thu Feb 16, 2017 9:57 am
Forum: Modem issues
Topic: Instructions For Setting Up TP Link VG3631 For NBN FttP
Replies: 17
Views: 5161

Re: Instructions For Setting Up TP Link VG3631 For NBN FttP

Could the forum please explain why everything with modems seems to revolve around FTTN. There is still a need for modems for FTTP as we are now approaching our sixth year with the Trial areas of Australia and modems are now needing to be replaced. What modems do Exetel sell for residential that supp...
by Surfn Chick
Tue Feb 07, 2017 5:16 pm
Forum: Mobile services
Topic: Speech to Text facility
Replies: 1
Views: 1032

Speech to Text facility

Could the forum kindly confirm if this facility is still available on Exetel's mobile service for messages left on our phone? I was receiving "speech to text" prior to Xmas 2016 but as of the last few weeks the messages are presenting as Voicemail.


Thankyou for your assistance.
by Surfn Chick
Fri Sep 30, 2016 2:40 pm
Forum: Modem issues
Topic: Definitive Setup Guide for NF10WV
Replies: 74
Views: 21383

Re: Definitive Setup Guide for NF10WV

pjred wrote:VOIP dropped out this morning less than 24 hours.
Have you tried:
Changing the order of the codec

Unchecking the 2nd VOIP Account
or
Changing to the 2nd VOIP Account and port

Enter your VOIP number into the SIP domain name

Entered your CID name and CID VOIP number

Disable VAD
by Surfn Chick
Thu Sep 29, 2016 1:47 pm
Forum: NBN and other Fibre Services
Topic: Confused about FTTN speeds.
Replies: 5
Views: 972

Re: Confused about FTTN speeds.

I signed up with you last night hoping to get the 100/40 plan for FTTN but I was told the max speed is 25/5 Mbps. I rang NBN today because they informed me recently that FTTN can reach speeds close to 100/40 & they don't understand why Exetel has told me the max speed is much lower. I would prefer ...
by Surfn Chick
Tue Sep 27, 2016 8:22 pm
Forum: Modem issues
Topic: Definitive Setup Guide for NF10WV
Replies: 74
Views: 21383

Re: Definitive Setup Guide for NF10WV

Ok many thanks for your help. I could possibly have a faulty router then as the UNI-D light on the NTD is not coming on. I have tested a 2nd and third router and connected to the NBN and I have also established a PPoE connection directly from the NTD to my PC. I have factory reset the NF10WV and al...
by Surfn Chick
Tue Sep 27, 2016 7:57 pm
Forum: Modem issues
Topic: Definitive Setup Guide for NF10WV
Replies: 74
Views: 21383

Re: Definitive Setup Guide for NF10WV

Ok many thanks for your help. I could possibly have a faulty router then as the UNI-D light on the NTD is not coming on. I have tested a 2nd and third router and connected to the NBN and I have also established a PPoE connection directly from the NTD to my PC. I have factory reset the NF10WV and als...
by Surfn Chick
Tue Sep 27, 2016 5:44 pm
Forum: Modem issues
Topic: Definitive Setup Guide for NF10WV
Replies: 74
Views: 21383

Re: Definitive Setup Guide for NF10WV

Could the forum please confirm that the NF10WV is also for FTTP? It is for the FTTP as well where you need to connect to the WAN port. http://exewiki.exetel.com.au/index.php?title=Netcomm_NF10W/V_VDSL_Setup_Guide During the configuration you may have to select the Ethernet WAN and continue. So for ...
by Surfn Chick
Tue Sep 27, 2016 4:48 pm
Forum: Modem issues
Topic: Definitive Setup Guide for NF10WV
Replies: 74
Views: 21383

Re: Definitive Setup Guide for NF10WV

Could the forum please confirm that the NF10WV is also for FTTP?
by Surfn Chick
Fri Sep 16, 2016 3:30 pm
Forum: Virus / spam / spyware issues
Topic: Virus/Spam Protection From Exetel
Replies: 12
Views: 9645

Re: Virus/Spam Protection From Exetel

Any update on this matter?
by Surfn Chick
Tue Aug 30, 2016 9:16 pm
Forum: Virus / spam / spyware issues
Topic: Virus/Spam Protection From Exetel
Replies: 12
Views: 9645

Re: Virus/Spam Protection From Exetel

Just checking in for my monthly visit to see if the Exetel SPAM Quarantine portal is working yet and still not working.... Click on 'Quarantine' BUTTON - click on 'Submit Query' BUTTON and browser heads off to this URL and you get a blank screen ? https://cp.mailsentry.net.au/exetel_viewQuarantine....
by Surfn Chick
Thu Feb 12, 2015 9:38 pm
Forum: NBN and other Fibre Services
Topic: Need help with Fibre access
Replies: 5
Views: 1519

Re: Need help with Fibre access

I would like to weigh in here as I see this similar question/statement posted time and time again. I have had four years experience with the NBN in Kiama. The technicians in fairness to them, as I am sure they have done a good job but all say the same thing once they have completed their side of the...
by Surfn Chick
Mon Jan 26, 2015 5:48 pm
Forum: Anything else anyone wants to discuss
Topic: Stan, Quickflix, Netflix or whatever you want to call it
Replies: 1
Views: 2463

Stan, Quickflix, Netflix or whatever you want to call it

Just wanting to get feedback on any of the above given the new advertising on TV for Stan. I'm sure someone out there in Exetel land has some good handy information to share for someone like me that has never had Foxtel or Austar but this new Stan for $10 a month seems a fair deal. I do use itunes v...