Exetel customer help forum

pstn

Hi, my phone has private outgoing callerID... is there a way to have it showing by default?

thanks

can i suggest you guys remove the OLD outdated offerings, whilst the new ones are already available but not yet implemented in the existeing users change of plan options.

would be a shame for a current customer to change to an outdated plans (and pay $20) all the while the newer plans are "available"

What seems to be of value, reading the replies to this thread, is that so many Exetel customers do not understand how to use a download manager. its just damm inconvenient. sometimes i want something RIGHT NOW. so at 12am i want to start it before i sleep. or i wanna download something so i can wat...

The exetel user facility now allows different options for a change of plans. Option 1 - No new contract = $20 Option 2 - New six month contract =$0.00 Option 3 - New 12 month contract = $0.00 (not sure, can't remember) So we will change plans at the end of the month for $0.00 but had to enter a new...

But existing customers can usually move to a new plan and not incur a new contract unless the underlying infrastructure changes. i am on Plan Type: NF/21INCTEL been "off contract" for many months now, and in my facilities page all the change of plan options attract a $20 fee. having said that, i'm ...

How much would you save per month by switching to a new plan? Many people report saving about $5 per month, therefore you'd recoup the "steep" $20 plan change fee in 4 months and ultimately be better off for it. problem is there is a new plan every few months, so if i was to change every few months...

^^^

geez people couldnt even understand when "unlimited" = 1.5x's the average ~= 84GB

so how is anyone going to understand wha tyou just wrote above.

exetel, i can understand $20 is reasonable for someone who is mid contract, fair enough. u dont want people swapping plans on a monthly basis. but why not waive the fees for those customers out of contract and still on grandfathered plans? wouldnt u want customers to swith over onto the current plan...

this thing about allocating slots on a first come first serve basis is stupid. really everyone will want the 12am starting slot.... then the 1 am then the 2 am.... then once all those are filled who will want to take up the 3am and 4 am slots? pretty much no one and no one will sign up and exetel wi...

12-12pm

why do i have to wait till 4am to use my bandwidth riduculos? normal people goto sleep at 11pm. for those who game up to 4am, why dont you sleep earlier and wake up when normal people do an go hard on gaming during the day when normal people are at work.

how about offering plans where we can choose the download limits independent of the mobile calls.

e.g i am a high downloader but a low mobile phone user.

if i choose a higher dowload plan, i get more mobile phone usage which i will never use

they actualy look ok plans. but now i already locked into a mobile contract elsewhere so getting mobile with exetel is not an option. i remember asking if there was mobile deals for exetel customers many months ago, but the answer i got was that exetel already had cheap plans so discount mobile plan...

hey where are the plans that match that of TPG? are they available yet? i am on 5gb/ulimited 12/12pm with a exetel phone line and i am paying $60p/m +$3admin really i like exetel and always have, but cant justfy staying on with a cheaper and more data thru TPG.... being nearly start of month now, i ...

hey corey, what is the new 512kb shaping like? when i used to be chaped on the 64kb speed, i could hardly get gamil to load or even exetel home page.