Search found 31 matches

by Dr_Snapid
Fri Nov 12, 2010 8:58 pm
Forum: VOIP
Topic: Can't hear ringing on outgoing call
Replies: 64
Views: 12479

Re: Can't hear ringing on outgoing call

I just rang my work twice. Both times it worked as it should. So maybe it's fixed now....?
by Dr_Snapid
Fri Nov 12, 2010 7:12 pm
Forum: VOIP
Topic: Can't hear ringing on outgoing call
Replies: 64
Views: 12479

Re: Can't hear ringing on outgoing call

not fixed for me. should we have to power cycle modems or anything?
by Dr_Snapid
Thu Nov 11, 2010 6:03 pm
Forum: VOIP
Topic: Can't hear ringing on outgoing call
Replies: 64
Views: 12479

Re: Can't hear ringing on outgoing call

Same issue here. Just did the upgrade. I now have version 3.64y. (this was the latest one i could find, as dazzled says) Did not fix the problem for me, i just rang my office number, got one very brief ring sound, then silence. When the office picked up, about 15 seconds later, i missed the first fe...
by Dr_Snapid
Mon Aug 24, 2009 1:59 pm
Forum: Member facilities & usage meter
Topic: Accessing facilities after churning away (for voip/fax etc)
Replies: 7
Views: 1404

Re: Accessing facilities after churning away (for voip/fax etc)

As it happens, i am still an exetel client, it's just that the particular exetel service that my voip and fax was attached to was churned away because it wasnt strictly mine anymore. I still have exetel at my new home. I wonder if my fax and voip can just be moved to my new account then?
by Dr_Snapid
Fri Aug 21, 2009 10:39 am
Forum: Member facilities & usage meter
Topic: Accessing facilities after churning away (for voip/fax etc)
Replies: 7
Views: 1404

Re: Accessing facilities after churning away (for voip/fax etc)

yeah it was all working fine and the money was being direct debited. oh well, i'll email i guess
by Dr_Snapid
Thu Aug 20, 2009 2:57 pm
Forum: Member facilities & usage meter
Topic: Accessing facilities after churning away (for voip/fax etc)
Replies: 7
Views: 1404

Accessing facilities after churning away (for voip/fax etc)

I churned away from exetel last year but have continued to use exetel's voip and fax. All has been fine but recently fax stopped working. i can no longer access the user facilities, how do i control fax, voip etc now?
by Dr_Snapid
Thu Jun 18, 2009 1:17 pm
Forum: Fax via ADSL
Topic: Faxes not being received, or delayed
Replies: 1
Views: 846

Faxes not being received, or delayed

I have noticed there is usually a fair delay (30mins or more) for receivig faxes. The last few days I have not received any at all (and i even sent myself one...) so is there something wrong? BTW I use exetel VOIP and FAX but my ADSL isnt with exetel so i cant log into the user facilities to check i...
by Dr_Snapid
Mon Mar 23, 2009 5:04 pm
Forum: Invoicing & billing
Topic: Where do I enter new credit card expiry date.
Replies: 11
Views: 1547

Re: Where do I enter new credit card expiry date.

Why can't exetel continue using the card if it's been renewed? A customer of mine has been told the credit card has expired but of course it hasnt, it's been renewed. Do they still have to update credit card details?
by Dr_Snapid
Tue Oct 28, 2008 11:01 pm
Forum: Archived threads
Topic: Verizon IP Issue
Replies: 9
Views: 1138

Re: Verizon IP Issue

Youtube works fine for me, unless I try and watch any video which insinuates the U.S. election is a sham. Then it's either slow or wont work... I wonder why?
by Dr_Snapid
Tue Aug 05, 2008 6:36 pm
Forum: VOIP
Topic: Who cancelled my VOIP?
Replies: 1
Views: 360

Who cancelled my VOIP?

My VOIP seems to have been cancelled. I keep getting the busy signal, and when I log into the user facilities it says I dont have VOIP!

Who should I give my ADSL number and VOIP number to to get this fixed?
by Dr_Snapid
Wed Apr 30, 2008 10:12 am
Forum: Anything else anyone wants to discuss
Topic: Running a PC with no CPU fan
Replies: 8
Views: 1357

Re: Running a PC with no CPU fan

Corey, It's true I'd like to know the motherboard model number rather than the system, but I'm blowed if I could find one... The MB has nothing that I could find... What you say about comparing in the BIOS with and without the fan is actually a very good idea. The same could be then done with MBM5 a...
by Dr_Snapid
Wed Apr 30, 2008 8:23 am
Forum: Anything else anyone wants to discuss
Topic: Running a PC with no CPU fan
Replies: 8
Views: 1357

Re: Running a PC with no CPU fan

I agree I should look at maybe some sort of fan, but it would help to know I am seeing the right temps on MBM5 or some other software. The real issue is the Acer G600 is a machine which doesnt exist. Google it and you find very very limited info. So the motherboard isnt supported by any monitoring s...
by Dr_Snapid
Tue Apr 29, 2008 10:12 pm
Forum: Anything else anyone wants to discuss
Topic: Running a PC with no CPU fan
Replies: 8
Views: 1357

Running a PC with no CPU fan

I just thought I'd ask if anyone has any comments on this... I have unplugged the CPU fan on my Acer G600 (Cel 2Ghz) because it was too noisy. The celeron is a relatively cool running chip so i figured i'd give it a try. Plus, this PC was given to me and I'm just using it as a sort of media PC in th...
by Dr_Snapid
Mon Apr 14, 2008 11:11 am
Forum: Anything else anyone wants to discuss
Topic: Improving Exetels Support Functions - Phase III
Replies: 95
Views: 13253

Re: A suggestion for keeping tech support costs low

Just a thought..... A great deal of Exetel users seem to technically quite capable....others aren't. How about allowing users to nominate themselves for basic support of other users - like a buddy system - offering extra benefits or incentifves to users who provide tech support - it doesn't have to...
by Dr_Snapid
Mon Apr 14, 2008 10:39 am
Forum: Anything else anyone wants to discuss
Topic: Improving Exetels Support Functions - Phase III
Replies: 95
Views: 13253

The only things I can think of which could take that long to resolve are carrier related hardware issues probably local to your area, well outside any ISP's control.