Exetel customer help forum

I just rang my work twice. Both times it worked as it should. So maybe it's fixed now....?

not fixed for me. should we have to power cycle modems or anything?

Same issue here. Just did the upgrade. I now have version 3.64y. (this was the latest one i could find, as dazzled says) Did not fix the problem for me, i just rang my office number, got one very brief ring sound, then silence. When the office picked up, about 15 seconds later, i missed the first fe...

As it happens, i am still an exetel client, it's just that the particular exetel service that my voip and fax was attached to was churned away because it wasnt strictly mine anymore. I still have exetel at my new home. I wonder if my fax and voip can just be moved to my new account then?

yeah it was all working fine and the money was being direct debited. oh well, i'll email i guess

I churned away from exetel last year but have continued to use exetel's voip and fax. All has been fine but recently fax stopped working. i can no longer access the user facilities, how do i control fax, voip etc now?

I have noticed there is usually a fair delay (30mins or more) for receivig faxes. The last few days I have not received any at all (and i even sent myself one...) so is there something wrong? BTW I use exetel VOIP and FAX but my ADSL isnt with exetel so i cant log into the user facilities to check i...

Why can't exetel continue using the card if it's been renewed? A customer of mine has been told the credit card has expired but of course it hasnt, it's been renewed. Do they still have to update credit card details?

Youtube works fine for me, unless I try and watch any video which insinuates the U.S. election is a sham. Then it's either slow or wont work... I wonder why?

My VOIP seems to have been cancelled. I keep getting the busy signal, and when I log into the user facilities it says I dont have VOIP!

Who should I give my ADSL number and VOIP number to to get this fixed?

Corey, It's true I'd like to know the motherboard model number rather than the system, but I'm blowed if I could find one... The MB has nothing that I could find... What you say about comparing in the BIOS with and without the fan is actually a very good idea. The same could be then done with MBM5 a...

I agree I should look at maybe some sort of fan, but it would help to know I am seeing the right temps on MBM5 or some other software. The real issue is the Acer G600 is a machine which doesnt exist. Google it and you find very very limited info. So the motherboard isnt supported by any monitoring s...

I just thought I'd ask if anyone has any comments on this... I have unplugged the CPU fan on my Acer G600 (Cel 2Ghz) because it was too noisy. The celeron is a relatively cool running chip so i figured i'd give it a try. Plus, this PC was given to me and I'm just using it as a sort of media PC in th...

Just a thought..... A great deal of Exetel users seem to technically quite capable....others aren't. How about allowing users to nominate themselves for basic support of other users - like a buddy system - offering extra benefits or incentifves to users who provide tech support - it doesn't have to...

The only things I can think of which could take that long to resolve are carrier related hardware issues probably local to your area, well outside any ISP's control.