Exetel customer help forum

I worked it out . Thanks .

I had to go to my settings to change my VOIP profile to uncheck the item: BAR INTERNATIONAL Calls.
Done.

Hi can you please tell me how do I make international calls from my VOIP? I was trying to reach my son in France and I get a perpetual busy signal. Is there a special way to get through that. I have no problem getting him on Skype (paid subs) but can't get him on Voip. Can you tell me what to do ? T...

Thanks for the tip, I had indeed disconnected right away. I disabled it.

Jason had also sent me an email advising me to do the same.

Great minds think alike!

Again thanks for your help.

Hi would you believe it ....I emailed JMG tech. and told him of my issues and that I was going to send back the Minitar ATA. After a few exchanges Jason logged on to my IP and between the 2 of us WE FIXED THE PROBLEM. I am not sure what he did....but I am delighted and he was fantastic. Really a nic...

OK thanks for that I had intended to email Jason and ask him. I am talking out of despair. I might leave for today and get back onto it sometime this week. Will keep post anyway.
Cheers

Well, I have spent close to 2 hours with the Exetel people who kindly rang me and honestly they could not sort it. They took me through every single step and nothing worked.So we are all baffled. We draw the tentative conclusion that the Billion 7800N is not compatible with the ATA Minitar. They sug...

Hi there I am have fiddling this morning and I have seen the VOIP on my Billion Modem Stating an IP address of 192.168.1.1 and in the client host :VOIP_TA1S10. Can I assume that the two are talking? Now when I plugged in the phone line into the splitter of my ADSL phone line. I got blank..nothing an...

I could put the connection on the splitter that I have for the DSL then no? If I understand it right.
My MAc runs on WIFI anyway then that should cause any issue.

Will try it again with this in mind .

Oh boy I hope I am not looking that stupid!
Thanks

have got a problem with the installation. My phone socket does not reach to the computer.

I never knew that it was going to be a problem. Damn!

Do you think I'd be better off with a softfone then and sell my Minitar? What a bummer! I am a real dag!

Fabulous....thanks again, will do tomorrow. and will post back. You are awsome!

I had all your explanation printed and ticking all the boxes as I went. Real fun hey!

Hi there, I think that we might be getting somewhere...So far I have reached point 8 and all is OK. I have not had the "not allowed as an admin" so I did everything so far right. AT no 9 : When I plug in ATA WAN ( which I had to change because it was in LAN before) into the Billion the ethernet port...

Again a million thanks will try it and let you know. Am flat out at the moment with a pressing exhibition. Will get back ASAP.

You are amazing for your help and support so detailed if I failed then... don't know what to do with myself.
talk soon so to speak
Pegi

Hi and again thanks. I have logged in as mentioned 100 times .Paying attention to spelling, Cap locks and so on and so .To no avail. :?: I still get the same message. What is the wrong with this user admin business? What other admin is there? I am really puzzled and desperate. Should have kept my no...

Hi there I have not managed to get into the services I get the response that: C onfigure OK. Normal user doesn't have the right to access SIP pages!!! You have to re-login as an administrator. I do not understand what is happening because really the steps that you have given are very clear. Can you ...

Thanks to you all, I really appreciate your help.

Will sort it tomorrow as I am too knackered to look at it tonight (been at it all afternoon) and will let you know how it went.

Again thanks for your input.

Cheers
Pegi