Exetel customer help forum

Yeh, I'm on one of the BYO plans too. Gets pretty bad at night (like now). A lot of the time, sites don't load at all. Have to hit the refresh button fairly often nowadays to get any sites to load during the dead of night.

Problem has fixed itself on my end so just be patient I guess.

Same problem here. What's happening I wonder?

Righto thanks for that.

Don't worry, not here to nag. I was one of those people who took up the offer of changing my peak/off-peak times (1pm-1am) and I'm aware that these people are to keep these hours. I noticed that on my user page though, it's gone back to 12noon-2am and just wondering why. I selected to go back to 12-...

Hmmm, guess there's no chance of extending the peak time allowance with this change eh? I know 2 hours might not seem like much but I do a lot of non P2P related downloads when midnight hits. With uni starting up again, I'll either be asleep or not at home during the non peak hours. Oh well, guess w...

I got a notice this morning saying that I'd gone passed my 12 gig limit and that it'd now be shaped. But I noticed that I'm still downloading at ADSL2 speeds. Just wondering what's going on cuz I don't want to be charged the excess fee. I received two notifications - the initial one saying that I'd ...

I'd prefer it stay the way it is. Not usually up till 2am unless it's a weekend or holiday.

Greatly appreciate that backup 10 minute account MCCMikey though seeing as my woes are taking a lot longer that 10 minutes to sort out, I think I'm going to have to apply for that 1 dollar an hour dial-up of yours hehe.