Search found 70 matches

by JingW
Thu Oct 02, 2008 3:28 pm
Forum: Archived threads
Topic: Work on network core will affect Internet access 6 Oct
Replies: 1
Views: 736

Work on network core will affect Internet access 6 Oct

Event ===== Upstream IP circuits need to be disconnected and reconnected. Impact ====== There will be three or more outages of external Internet access of up to 20 min between 7am and 8:30am on Mon 6 Oct Customers may lose some or all Internet access during this time. Customer circuits will not be d...
by JingW
Thu Oct 02, 2008 3:22 pm
Forum: Archived threads
Topic: HSPA migration 11pm 9 Oct - 1am 10 Oct
Replies: 1
Views: 674

HSPA migration 11pm 9 Oct - 1am 10 Oct

Event ============ We will begin the MASS migration of all currently HSPA Layer 3 users onto the Layer 2 platform so as to effect as little customers as possible. Duration ============ between 11pm 9 Oct and 1am 10 Oct Impact ============ connectity will be lost during the change window upon doing s...
by JingW
Thu Sep 18, 2008 11:19 am
Forum: Archived threads
Topic: Melbourne Pop Upgrade Sun 21 Sep
Replies: 1
Views: 411

Melbourne Pop Upgrade Sun 21 Sep

Event ===== We will implement an additional router at our Mel POP to share the traffic load Impact ====== There will be two or more outages of external Internet access of up to 20min between 6am and 8am Sun 21 Sep Customers may lose some or all Internet access during this time. Customer circuits hav...
by JingW
Mon Sep 15, 2008 4:42 pm
Forum: Archived threads
Topic: Work on network core will affect Internet access Wed 17 Sep
Replies: 4
Views: 873

Work on network core will affect Internet access Wed 17 Sep

Event ===== Core and border routers at the Exetel 'A' Sydney POP will be upgraded and replaced. Impact ====== There will be two or more outages of external Internet access of up to one hour between 6am and 8am Wed 17 Sep Customers may lose some or all Internet access during this time. Customer circu...
by JingW
Thu Sep 11, 2008 8:40 am
Forum: Archived threads
Topic: core device replacement 6:30am to 8:30am on 11 Sep
Replies: 6
Views: 530

Re: core device replacement 6:30am to 8:30am on 11 Sep

This work has been completed without an incident.
by JingW
Wed Sep 10, 2008 10:10 am
Forum: Archived threads
Topic: core device replacement 6:30am to 8:30am on 11 Sep
Replies: 6
Views: 530

core device replacement 6:30am to 8:30am on 11 Sep

Event
=========
One of our core devices need to be replaced to provide more powerful performance.


Duration
=========

from 6:30am to 8:30am,11 Sep

Impact
=========
The internet service will be degraded during the change window. No customer session will be disconnected.
by JingW
Fri Sep 05, 2008 4:21 pm
Forum: Archived threads
Topic: CORE NETWORK ROUTING UPGRADE @7:30AM - 8:30AM SEP 5
Replies: 8
Views: 698

Re: CORE NETWORK ROUTING UPGRADE  @7:30am - 8:30am Sep 5

I am not sure if it is a router problem or not but I had to reboot 4 times in the last hour as I lost Internet connectivity. ADSL Light remained on, status states connected but unable to access any sites. Page will not load or freezes at about 25 - 50%. A reboot seems to fix the problem albeit only...
by JingW
Fri Sep 05, 2008 10:10 am
Forum: Archived threads
Topic: CORE NETWORK ROUTING UPGRADE @7:30AM - 8:30AM SEP 5
Replies: 8
Views: 698

Re: CORE NETWORK ROUTING UPGRADE  @7:30am - 8:30am Sep 5

I am not sure if it is a router problem or not but I had to reboot 4 times in the last hour as I lost Internet connectivity. ADSL Light remained on, status states connected but unable to access any sites. Page will not load or freezes at about 25 - 50%. A reboot seems to fix the problem albeit only...
by JingW
Fri Sep 05, 2008 8:17 am
Forum: Archived threads
Topic: CORE NETWORK ROUTING UPGRADE @7:30AM - 8:30AM SEP 5
Replies: 8
Views: 698

Re: CORE NETWORK ROUTING UPGRADE  @7:30am - 8:30am Sep 5

This work has been completed without incident.

Please report any routing problem here.
by JingW
Thu Sep 04, 2008 4:56 pm
Forum: Archived threads
Topic: CORE NETWORK ROUTING UPGRADE @7:30AM - 8:30AM SEP 5
Replies: 8
Views: 698

CORE NETWORK ROUTING UPGRADE @7:30AM - 8:30AM SEP 5

Event
============

The Core network routing needs to be upgraded


Duration
==============

From 7:30AM to 8:30AM Sep 5

Impact
===============
Any routing issue after this change, please report here.
by JingW
Tue Sep 02, 2008 1:42 pm
Forum: Improvement & suggestions
Topic: Better handling of IP address changes
Replies: 12
Views: 1628

Re: Better handling of IP address changes

We have corrected the routing at our end.

I can not see your primary ADSL2 service IP is connected.

If your primary IP is not getting on line, your additional IP block has no chance to work.
by JingW
Fri Aug 29, 2008 9:15 am
Forum: Other
Topic: DNS Problem
Replies: 23
Views: 9188

Re: DNS Problem

It's a routing issue related to Akamai BGP.

It was resolved.
by JingW
Wed Aug 13, 2008 2:40 pm
Forum: Other
Topic: DNS Problem
Replies: 23
Views: 9188

Re: DNS Problem

This issue should be fixed now.
by JingW
Tue Jul 29, 2008 2:21 pm
Forum: Archived threads
Topic: W.A. Users PLEASE HELP!... Can you access Belldirect.com.au?
Replies: 53
Views: 3632

Re: W.A. Users PLEASE HELP!... Can you access Belldirect.com.au?

58.96.112.0/21 is not only 58.96.112.X
by JingW
Tue Jul 29, 2008 9:18 am
Forum: Archived threads
Topic: W.A. Users PLEASE HELP!... Can you access Belldirect.com.au?
Replies: 53
Views: 3632

Re: W.A. Users PLEASE HELP!... Can you access Belldirect.com.au?

from the trace ,we can see the customer IP range 58.96.112.0/21 is blocked by DMAC142230-2.gw.connect.com.au [210.9.82.185],
which belong to AAPT.

We have sent the request to them to open the filter.