Exetel customer help forum

why not discount pensioners 10 dollars. I see pensioners that struggle allot with rego, rent, food, electricity, clothes, communications. Communications technology means allot to them, I get sad seeing pensioners treated with high cost of living. So yeah 10 dollars cut off would be a big saving to ...

We have decided not to offer an unlimited plan - at least for the time being.

Only two of the users of our current unlimited plans download more than 500 gb a month - the average is less than 100 gb.

ForumAdmin wrote:We intend to make a decision by the end of next week. I'm looking to upgrade my current NF/23BYOLINE plan. I'd be happy with the A-500 plan but it seems this is only available to new members ? I'm currently using slightly more than the allowance on my present plan (and happy of cou...

Thank you for your support - without it there would be no Exetel.

May you and those close to you have the best year of your lives in 2012.

I apologise for my poor communication skills. I am in no way saying that these plans are uncompetitive. I absolutely agree they are the best priced plans on the market by a long shot. Does on the great deal on ADSL outweigh the negative aspects of the plan? For many people, yes. For some more peopl...

> It's impossible to comment on what may happen in twelve months time. Can you at least say whether whatever assumptions that are required to make the offer viable are holding? At least as far as Exetel is concerned? I see this offer as a great opportunity for those that are rusted on to a telephon...

Earlier this morning (20th December 2011) AAPT's CEO, David Yuile and Exetel's CEO, John Linton, signed a partnership agreement to more aggressively promote the take up of business data services across the AAPT business data exchange network. The partnership is based on AAPT supporting Exetel to con...

It's impossible to comment on what may happen in twelve months time.

I didn't understand your 'complaint' about the cost of telephone line.

As far as I know it's the lowest of any provider - as are the call charges.

Perhaps you could elucidate?

Services began to be restored from 9.30 am.

The new 'copies' of the Z plans, called ZZZ plans, will be on the user facilities before the end of today.

They will be the same as the Z plans except they will have a 24 month contract.

It is being discussed.

However it would only be able to be offered on a 24 month contract.

Very nice to see you back after all that time.

Not yet

We intend to make a decision by the end of next week. But these plans would only be available on Optus infrastructure at the prices quoted and on AAPT infrastructure at higher prices. How about something like this? You offer unlimited plans for $54.95 on an 12 month contract on the proviso that Exe...

Any updates on if/when such plans may be available? I'm contemplating an upgrade/update from NF/21BYOLINE and would be interested. As far as I can tell, my exchange (Northbridge) only has AAPT or Telstra infrastructure. To be honest, a 20GB plan would be plenty during most months, but it would be n...