Exetel customer help forum

Here's a post that contains an old Sync. While it's a few years old - it does show the different sync speed.

https://forum.exetel.com.au/viewtopic.p ... 77#p303077

Thanks
Scott

Hi Scott, I have done a line test up to the router and cannot see any major error with the line readings. However as you have stated I could see the line sync rate as in 6144. There were no changes have made to the line or within the Exetel network. Therefore I have completed a force port reset and...

Hi Guys I noticed recently that I was not getting the same download speeds during off-peak times - used to get 1,100KB/sec + (Sync of around 13,000) - but now only getting just around 600K (sync speed of 6144). I've had no issues with the service recently, and I've not had any change in devices conn...

Hi Dazzled

Will give that a go.

I would presume what I would be looking at is the DHCP packets around time of renewal to see if I get a DHCPNAK?

Thanks
Scott

Hi Sajitha Just an update on the issue. I had a laptop and the problematic PC up and running and the same time the issue occurred. I setup pings - From each machine to www.exetel.com.au - between the laptop and the problem machine - From each machine to an internal server as soon as 24 hours struck,...

Hi Sajitha Thanks for the response. I've checked everything within the modem and there's nothing (logs & settings). I've also tried several cat6 network cables and have the same issue. What I plan to do tonight is to get a laptop up and connected at the same time on the network and have both PC's pi...

Hi Everyone for at least the last 5 days every night between 9:08pm and 9:17pm applications I have running disconnect due to a timeout. For example - tonight - 9:09pm (last night at the same time). I have VPN/IRC/Diablo 3 running. at 9:09pm - Diablo 3 timed out, and IRC disconnected (tcp error 10053...

Hi Dazzled Yeah i've seen and read that. I recommend it to others to read about tracerouting. I had issues getting a VPN Connection up. Telnet to the port was timing out (indicative of a connectivity issue), and i dont have ping enabled on the server, so that only left the traceroute. Tis all good n...

Hey Guys

Looks like its magically started to work again. Without a PC or Modem Restart on my side, services to the server are now working as expected.

Is it likely an upstream server probably had an issue? I'll continue to monitor for any issues anyways.

Thanks
Scott

Tracert to bbc.co.uk tracert bbc.co.uk Tracing route to bbc.co.uk [212.58.241.131] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms fritz.box [10.0.0.1] 2 22 ms 19 ms 20 ms 41.1.233.220.static.exetel.com.au [220.233.1.41] 3 95 ms 107 ms 28 ms 129.6.96.58.static.exetel.com.au [58.96.6.129] 4 31 ms 25 m...

Hey Guys Im trying to get to a server in Europe at the moment and traceroutes and pings are timing out. This started to occurr yesterday at some point (sorry i dont know exact time). Traceroute is as follows 1 <1 ms <1 ms <1 ms fritz.box [10.0.0.1] 2 19 ms 19 ms 19 ms 41.1.233.220.static.exetel.com....

Thanks Nuranj. I'm not "complaining" by adding the extra posts - I realise its with the upstream provider. I just want to provide information is all. Ping from 5:00pm ping 220.233.0.50 -n 9999 Pinging 220.233.0.50 with 32 bytes of data: Reply from 220.233.0.50: bytes=32 time=88ms TTL=60 Reply from 2...

Thanks ShaminG If it's congestion - then it's the same problem that never been fixed. I reference the previous Support Reference #3959149 from 5th May 2011. Anyways here's some more information this morning. Things are (as predicted) obviously better Ping from 7:45am ping -n 9999 220.233.0.50 Pingin...

Hi Everyone I'm finding that im getting higher than normal latency and finding also lag while doing online gaming (diablo 3). I've gone offline for 30 mins and let the port reset. after the same lag and latency spikes are there. Details of my connection after the reconnect are attached Pinging the s...

Evening I'm also experiencing this slowness/latency ping 220.233.0.4 ... Ping statistics for 220.233.0.4: Packets: Sent = 88, Received = 88, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 33ms, Maximum = 298ms, Average = 134ms Has only been tonight this has happened. H...