Search found 399 matches

by Mort
Wed Aug 26, 2020 3:42 pm
Forum: NBN and other Fibre Services
Topic: Any known issues on HFC 2NRYD?
Replies: 8
Views: 510

Re: Any known issues on HFC 2NRYD?

ok, all connected again now. Thanks for your help.

Fortunately the modem reset didn't wipe the DMZ/route config I had so it was able to reconnect to my other systems after the reset.
by Mort
Wed Aug 26, 2020 1:28 pm
Forum: NBN and other Fibre Services
Topic: Any known issues on HFC 2NRYD?
Replies: 8
Views: 510

Re: Any known issues on HFC 2NRYD?

Still no sync, the broadband light on the modem is still blinking. Tried turning it off, waiting and turning back on again. Still no change
by Mort
Wed Aug 26, 2020 12:14 pm
Forum: NBN and other Fibre Services
Topic: Any known issues on HFC 2NRYD?
Replies: 8
Views: 510

Re: Any known issues on HFC 2NRYD?

Thanks, I'll do that now. I also sent a support request a few minutes ago.
by Mort
Wed Aug 26, 2020 10:07 am
Forum: NBN and other Fibre Services
Topic: Any known issues on HFC 2NRYD?
Replies: 8
Views: 510

Any known issues on HFC 2NRYD?

Hi there, are there any known issues with HFC NBN in the North Ryde NSW area? Broadband light on modem blinking. Tried turning off NBN and ZTE modem for 5 minutes and back on again, still not getting solid broadband light, intermittent blinking.

Thanks
Scott.
by Mort
Fri Sep 27, 2019 3:53 pm
Forum: Invoicing & billing
Topic: Services split on multiple bills
Replies: 1
Views: 472

Services split on multiple bills

Greetings, I recently had an NBN service connected in addition to the existing ADSL service. This menat I was getting two invoices (which is fine) However I have now disconnected the ADSL service, but the VoIP plan that was connected to it is still appearing on an invoice all by itself and is in a d...
by Mort
Sun Aug 18, 2019 10:43 pm
Forum: Invoicing & billing
Topic: How to cancel my old ADSL service?
Replies: 3
Views: 750

Re: How to cancel my old ADSL service?

thanks.
by Mort
Sun Aug 18, 2019 10:37 pm
Forum: Invoicing & billing
Topic: How to cancel my old ADSL service?
Replies: 3
Views: 750

How to cancel my old ADSL service?

Greetings, My NBN connection is fully established and rock-solid, so I'd like to cancel the old ADSL service I had kept active. I can't find a way to do it in the My Exetel site, and I'm not sure which queue I should log the call against to request it. I also have a VoIP service attached to my accou...
by Mort
Fri Jun 28, 2019 10:34 am
Forum: Networking issues
Topic: NBN HFC and port forwarding
Replies: 8
Views: 1793

Re: NBN HFC and port forwarding

Wanted to let you know it's all working now. Thanks.
by Mort
Thu Jun 27, 2019 7:26 pm
Forum: Networking issues
Topic: IPv6 /56 subnet?
Replies: 10
Views: 1692

Re: IPv6 /56 subnet?

OK thanks, and these addresses are internet routable?
by Mort
Thu Jun 27, 2019 11:31 am
Forum: Networking issues
Topic: NBN HFC and port forwarding
Replies: 8
Views: 1793

Re: NBN HFC and port forwarding

Thanks,

PM sent. I also got the notice this morning that my service was "active" and did the request in the account settings as well.
by Mort
Thu Jun 27, 2019 11:29 am
Forum: Networking issues
Topic: IPv6 /56 subnet?
Replies: 10
Views: 1692

IPv6 /56 subnet?

Greetings, I was looking through the settings options on my new NBN service and noticed an option in IPv6 to switch to a /56 subnet. I'm curious what this option is for? Does it give me more than one IPv6 address or something to do with routing capabilities? I only have a very basic understanding of...
by Mort
Wed Jun 26, 2019 11:30 am
Forum: Networking issues
Topic: NBN HFC and port forwarding
Replies: 8
Views: 1793

NBN HFC and port forwarding

Greetings all, I've just had my NBN HFC connected and things are going well, but I seem to have an issue with port forwarding and I wanted to check if it was my particular setup or a known issue. So a sanity check if there is anyone else using port forwarding on NBN HFC without issues (??) I still h...
by Mort
Wed Mar 20, 2019 12:02 am
Forum: VOIP
Topic: No incoming VoIP connections
Replies: 5
Views: 1185

Re: No incoming VoIP connections

Thank you.
by Mort
Tue Mar 19, 2019 10:56 am
Forum: VOIP
Topic: No incoming VoIP connections
Replies: 5
Views: 1185

Re: No incoming VoIP connections

Hi, following up to see if there was anything more you needed to help on this, or if there something else I can do or check?
by Mort
Sun Mar 17, 2019 7:15 pm
Forum: VOIP
Topic: No incoming VoIP connections
Replies: 5
Views: 1185

Re: No incoming VoIP connections

Thanks, PM sent.