Search found 394 matches
- Sun Aug 18, 2019 10:37 pm
- Forum: Invoicing & billing
- Topic: How to cancel my old ADSL service?
- Replies: 3
- Views: 102
Greetings, My NBN connection is fully established and rock-solid, so I'd like to cancel the old ADSL service I had kept active. I can't find a way to do it in the My Exetel site, and I'm not sure which queue I should log the call against to request it. I also have a VoIP service attached to my accou...
Greetings, I was looking through the settings options on my new NBN service and noticed an option in IPv6 to switch to a /56 subnet. I'm curious what this option is for? Does it give me more than one IPv6 address or something to do with routing capabilities? I only have a very basic understanding of...
- Wed Jun 26, 2019 11:30 am
- Forum: Networking issues
- Topic: NBN HFC and port forwarding
- Replies: 8
- Views: 443
Greetings all, I've just had my NBN HFC connected and things are going well, but I seem to have an issue with port forwarding and I wanted to check if it was my particular setup or a known issue. So a sanity check if there is anyone else using port forwarding on NBN HFC without issues (??) I still h...
Greetings, Sometime in the last week we noticed that no incoming calls are working. Outbound calls work, and the ATA shows connected and "Registered", but incoming calls just go to the Exetel voicemail system and the VoIP ATA doesn't even seem to see it at all. I've tried to swap the Billion modem I...
- Mon Feb 04, 2019 11:50 pm
- Forum: ADSL connections
- Topic: issues with ADSL in NRYD
- Replies: 4
- Views: 291
My adsl is reporting sync and appears to be ok, but I have no access to anything past my router. I cant connect to Exetel dns or even ping it by up address. I can ping my static up, and that's as far as it goes. Is there an issue in the Exetel network? I don't want to reboot my router yet because th...