Search found 6 matches

by Osprey06
Mon Aug 18, 2014 1:28 pm
Forum: Invoicing & billing
Topic: New invoice cycle, am I 'losing' half a month?
Replies: 2
Views: 2180

Re: New invoice cycle, am I 'losing' half a month?

Right, so even with the new invoice cycle, I'm still paying for a month worth of internet in advance at the start of each month.

thanks for clearing that up.
by Osprey06
Mon Aug 18, 2014 12:00 pm
Forum: Invoicing & billing
Topic: New invoice cycle, am I 'losing' half a month?
Replies: 2
Views: 2180

New invoice cycle, am I 'losing' half a month?

Hi, With the recent changes to the invoicing cycle, I’m concerned that I’m ‘losing’ half a month worth of product (OP3 ADSL in my case) and would appreciate Exetel clarifying whether my understand of the change is correct or not. I guess my question/concern really revolves around whether my internet...
by Osprey06
Thu Jun 23, 2011 8:13 pm
Forum: Web space, mirror & blog services
Topic: "Web Address has already been taken", but unable to view.
Replies: 1
Views: 1829

"Web Address has already been taken", but unable to view.

Some time ago I setup a website through the members facilities (http://home.exetel.com.au/Osprey06). I have been reading about the change that have occurred in the last year, but am confused. I can still access my files via ftp using the existing credentials (which would be more than a year old), bu...
by Osprey06
Sat Jan 01, 2011 12:04 pm
Forum: Products & services
Topic: Price Increases For Out Of Contract Customers
Replies: 436
Views: 79880

Re: Price Increases For Out Of Contract Customers

Happy new year! To clarify, is this ONLY for "out of contract" customers? (the e-mail does not state only for "out of contract", but only mentions "old plans"). I just referred two people about about two and four months ago to plans which are no longer listed on your website...but as far as I'm awar...
by Osprey06
Sat May 22, 2010 10:05 pm
Forum: ADSL connections
Topic: Shaping/Excess charge for Z/20NOTEL (and "ONA"?)
Replies: 4
Views: 473

Shaping/Excess charge for Z/20NOTEL (and "ONA"?)

Hi, May is my first month on the Z/20NOTEL plan and I have deliberately gone over the included quota for the peak period to test how well the 512Kb/s shaping works. It seems that after going over quota, my internet was blocked all together ala the old shaping/excess charged system, receiving connect...
by Osprey06
Tue Mar 03, 2009 9:04 am
Forum: Products & services
Topic: Transfer Your Current PSTN Home Number To Exetel VoIP
Replies: 234
Views: 58916

Re: Transfer Your Current PSTN Home Number To Exetel VoIP

And the next step is to ensure continuity of the ported number being displayed in the White Pages directory (unless it is a silent number of course) Hi, Could I please confirm porting your existing PSTN number to a VOIP would mean this number could be used in the White Pages year-to-year? Thanks, J...