Exetel customer help forum

Hi All, I have had a chance to do some further testing over the weekend and it appears that it might be a configuration issue on the HTC Desire Z. I put the sim into an old phone ( Nokia E70 ) and I was able to send MMS successfully. I check the MMS APN settings on each phone and they appear to be i...

Hi Shaun, As indicates your settings below please try the change that I have highlighted for testing purpose and see whether that works. APN: mms MMSC: http://mmsc.optus.com.au:8002/ MMS proxy: 61.88.190.10 MMS port: 8070 MCC: 505 MNC: 02 APN type: mms=============> Change this to default and re te...

Hi Udara,

In the case of sending an MMS I get "Unable to send message after multiple retries - Generic network failure"
In the case of receiving an MMS I get "Message not download3ed - Generic network failure"

This is all on my HTC Desire Z running Android 2.3.3

Thanks,

Shaun

Hey Guys,

Thanks for both your suggestions but still now luck.

Due to my previous provisioning issues I am just guessing that it has not been enable for my service.

Cheers,

Shaun

Hi Udara, All services are still working I am happy to say, but it appears that I am unable to send and receive MMS. This appears to have been the case since I switch to Exetel. The access point is setup as per my previous configuration for Optus: APN: mms MMSC: http://mmsc.optus.com.au:8002/ MMS pr...

Thanks for all your help Udara.

Cheers,
Shaun

Hi, I am having the exact same issues as Carl. My Z39 plan was activated yesterday, and my mobile number was ported over from Optus. I can make/receive calls, but no SMS or 3G data. I have attempted to set the APN to "internet" and "exetel1" (as there where conflicting APN settings in the HSPA Servi...

Excellent.

Thanks for your help.

This is the hotel that I am trying to call http://www.colonial.nf. On the bottom of there home page they list there telephone numbers as: Tel from Australia 0011 6723 22177 Fax 0011 6723 22831 Tel from NZ 00 6723 22177 Fax 00 6723 22831 So just to make sure that the local number was right I found th...

Hey All, I am trying to call Norflok Island over my VOIP connection with out any luck. It is the first time I have tried call an international number so I am not sure if there is a different number that needs to be called or something. Currently I am dialing international dialing code + contry code ...

Plugged the new password in to the modem and it is all working.

Thanks for all the help guys.

Cheers

So I have reset the password and tested with the softphone and it appears to work. Will try it with my modem this evening.

Wishing that I had tried that 2 days ago!

Thanks for your help.

So I have reset the password and tested with the softphone and it appears to work. Will try it with my modem this evening.

Wishing that I had tried that 2 days ago!

Thanks for your help.

I have just reset the modem to factory defaults and reconfigured it and still no luck with VOIP

Yes, I believe that I have all the settings correct. I have just triple checked them according to the document provide and all the settings seem to be good.