Search found 172 matches

by doggy
Fri Aug 23, 2019 9:00 pm
Forum: NBN and other Fibre Services
Topic: NBN FTTC PPPoE username/pw for BYO router
Replies: 20
Views: 707

Re: NBN FTTC PPPoE username/pw for BYO router

Hi Kavinda,
It would be better if I could test with a bigger file.
Is there something bigger than the 15MB test file and is there a better server than http://home.exetel.com.au?
Cheers,
Dave
by doggy
Fri Aug 23, 2019 8:14 pm
Forum: NBN and other Fibre Services
Topic: NBN FTTC PPPoE username/pw for BYO router
Replies: 20
Views: 707

Re: NBN FTTC PPPoE username/pw for BYO router

Hi Kavinda, Thanks for the excellent response. Yes, it was all working with your ZTE router and the NBN NCD yesterday morning. Verified by the NBN guy and myself before he left. Perhaps he did not complete the internal NBN paper work? Anyway, thanks for overcoming that. I have now utilised the new P...
by doggy
Thu Aug 22, 2019 9:07 pm
Forum: NBN and other Fibre Services
Topic: NBN FTTC PPPoE username/pw for BYO router
Replies: 20
Views: 707

Re: NBN FTTC PPPoE username/pw for BYO router

Thanks Kavinda, I have read on a couple of other posts here that there should be a new PPPoE username/password and also different fixed IP as otherwise we are still using the ADSL stuff and data passes through more servers which makes the connection slower. So, hopefully someone can get in touch wit...
by doggy
Thu Aug 22, 2019 2:21 pm
Forum: NBN and other Fibre Services
Topic: NBN FTTC PPPoE username/pw for BYO router
Replies: 20
Views: 707

Re: NBN FTTC PPPoE username/pw for BYO router

I am pleased to report that the NBN tech turned up today as scheduled and successfully activated the FTTC connection. I am further pleased that our old ADSL2+ PPPoE credentials continued to work and that we retained our old fixed IP address. Whereas it did not matter if the address changed, it does ...
by doggy
Mon Aug 19, 2019 3:44 pm
Forum: NBN and other Fibre Services
Topic: NBN FTTC PPPoE username/pw for BYO router
Replies: 20
Views: 707

Re: NBN FTTC PPPoE username/pw for BYO router

Okay, I take it back.
I have misread the email which read "Morning 22nd April" which I misread as "Monday 22nd April".
So they are scheduled for THURSDAY not today.
My apologies and hopefully all will be well for Thursday.
David
by doggy
Mon Aug 19, 2019 2:21 pm
Forum: NBN and other Fibre Services
Topic: NBN FTTC PPPoE username/pw for BYO router
Replies: 20
Views: 707

Re: NBN FTTC PPPoE username/pw for BYO router

NOT Good Enough Exetel/NBN. I have been a customer since 2004 and this is NOT how I expect to be treated. 1. I was advised last week by email and by SMS that an NBN tech would attend the site today. I have just wasted 6hrs of my time (travel plus 5hrs on site). NO technician. NO phone call. NO email...
by doggy
Tue Jul 30, 2019 3:27 pm
Forum: NBN and other Fibre Services
Topic: NBN FTTC PPPoE username/pw for BYO router
Replies: 20
Views: 707

Re: NBN FTTC PPPoE username/pw for BYO router

Hello Kavinda,
Still no NCD from NBN!!!
Regds,
Dave
by doggy
Thu Jul 25, 2019 2:25 pm
Forum: NBN and other Fibre Services
Topic: NBN FTTC PPPoE username/pw for BYO router
Replies: 20
Views: 707

Re: NBN FTTC PPPoE username/pw for BYO router

Thanks Kavinda,
Cheers,
Dave
by doggy
Thu Jul 25, 2019 10:27 am
Forum: NBN and other Fibre Services
Topic: NBN FTTC PPPoE username/pw for BYO router
Replies: 20
Views: 707

Re: NBN FTTC PPPoE username/pw for BYO router

Hi Kavinda, I have received texts from NBN and email from Exetel saying they cannot activate until I connect the NBN NCD and that they tried to activate but cannot detect the NCD. BUT we have received NO NCD! We HAVE received the Exetel modem. I have just spent some time on the phone to Exetel suppo...
by doggy
Wed Jul 24, 2019 9:07 pm
Forum: NBN and other Fibre Services
Topic: NBN FTTC PPPoE username/pw for BYO router
Replies: 20
Views: 707

Re: NBN FTTC PPPoE username/pw for BYO router

Hi Kavinda, I've sent you the details.
Many thanks,
Dave
by doggy
Wed Jul 24, 2019 6:55 pm
Forum: NBN and other Fibre Services
Topic: NBN FTTC PPPoE username/pw for BYO router
Replies: 20
Views: 707

Re: NBN FTTC PPPoE username/pw for BYO router

Hi Kavinda, thanks for replying. Activation is supposed to be tomorrow. So, I have not yet received an email saying it is activated. I do have the modem- at the site. Because I have to travel to the site, I am waiting to hear the activation has happened. Then I will go and connect the Exetel ZTE mod...
by doggy
Wed Jul 24, 2019 3:26 pm
Forum: NBN and other Fibre Services
Topic: NBN FTTC PPPoE username/pw for BYO router
Replies: 20
Views: 707

NBN FTTC PPPoE username/pw for BYO router

I manage three Exetel services. Two are already on FTTN and working fine. Tomorrow, the final one is cutting over to FTTC. I have received the Exetel ZTE modem. However, I need to put that into Bridge mode (which I know how to do). My question is, will I still have the same PPPoE username and passwo...
by doggy
Sun Apr 22, 2018 10:46 am
Forum: Mobile services
Topic: Broadband mobile issue
Replies: 14
Views: 2053

Re: Broadband mobile issue

I am pleased to report that this problem was fixed a few days ago.
Thanks Exetel.
Best Regards,
David
by doggy
Fri Apr 13, 2018 5:38 pm
Forum: Mobile services
Topic: Broadband mobile issue
Replies: 14
Views: 2053

Re: Broadband mobile issue

Hi Kavinda, the person who rang this afternoon was unaware of several emails from yesterday and today and also unaware of responses by phone and email on the 4G being out at Palm Beach (which is nothing to do with this problem but keeps being mentioned). He got me to try a couple of new APNs, which ...
by doggy
Fri Apr 13, 2018 1:31 pm
Forum: Mobile services
Topic: Broadband mobile issue
Replies: 14
Views: 2053

Re: Broadband mobile issue

Hi Kavinda & James, Sorry, but we do not seem to be getting anywhere. The outages Optus fixed were simply that their 4G was out in this area. But I was trying 3G anyway. I have driven to a totally different area (i.e. different towers) and still no good. Upon request from Exetel, I have tried a whol...