Exetel customer help forum

Well, i had given up on call forwarding. Many calls and emails to helpdesk did nothing to resolve it... Then today, by accident i stumbled on something that works for me.... I simply enabled voicemail. However instead of going to voicemail, in now diverts to the number i had put in using the divert ...

Hi there, Slightly off topic... however... I note that you say that you are moving people to aapt adsl2+ anabled exchanges. I am looking to move my parents to adsl from telstra cable. They are in Gordon, attached to the killara (nsw) exchange. When i search on http://www.adsl2exchanges.com.au i see ...

thanks. seems to be ok now

try startrack express on 132345

Hello, I have had an issue with certain 13xxxx numbers not answering with voip. When i call on the pstn or using mobile the automated system answers. I presume this is something to do with the people who i am calling's setup for incoming numbers, but it is a pita! Anyone know of any setup changes th...

thanks for everyones help. i think i will look into gmail instead...

ok, firstly apologies for my lack of knowledge... I need somewhere to securely store some documents and pictures (mainly insurance info, and some documents that i need a web backup for) and was wondering whether i could set up my exetel 200mb to achieve this. It would seem that i can create a webpag...

How about making the naked plans more attractive with higher limits or dedicated pools for faster speeds? It would seem to me that the nonphone A at $50, vs the inc phone A at $65 should leave exetel with $5-$10 more margin with the naked ADSL version. While i am sure that we would all want exetel t...

Any idea on when the current ADSL2 inc phone users can change to naked ADSL2 without having two weeks of downtime and penalties?
Also, who services the line when I have no connection? e.g. if there is a problem in my line, or as more often happens, a problem in the telstra box in the street.

surely all the numbers can't have gone already???

There does not appear to be any numbers to choose from in the order form. Can you tell us when you will be adding more?

Package was part of their "defender" campaign aimed ay Optus (who they thought i was with, based on who they are renting the line to). Package Cost - $59.95 per month Free Wifi Cable modem 12GB monthly download limit, 8Mbps download speed Land Line rental 10c local calls $1 capped std calls $1 cappe...

great idea. i have been waiting for this. Telstra phoned yhis week and offered to match exetel email package, but i refused because of the exras you guys offer. Fax top email is key for me. Love your work!

My contract with exetel expired a few months ago, and I am still using the service. I hope i will not need to enter another contract period to change to the naked plans.

Is this a fax from email service, or can we get a fax to our email (ie people fax to a number, and the fax is converted to a pds and emailed to us)?