Search found 5 matches

by sparrows
Thu Apr 08, 2010 4:40 pm
Forum: ADSL connections
Topic: No internet except Exetel? (BNE)
Replies: 51
Views: 2292

Re: No internet except Exetel? (BNE)

Just adding my voice to the list of people experiencing this problem. First occurred last week on Good Friday, like everyone else from about 8am onwards Changed the DNS settings as per 3band1g's suggestion (changed DNS Server address in modem to google: IP Address: 8.8.8.8 & Server: 8.8.4.4 & Domain...
by sparrows
Thu Dec 03, 2009 8:15 pm
Forum: ADSL connections
Topic: relocation issue
Replies: 2
Views: 190

Re: relocation issue

Hindsight's 20-20 hey?:)

Email's sent. Finger's crossed you can wangle something.

Thanks!
by sparrows
Thu Dec 03, 2009 6:43 pm
Forum: ADSL connections
Topic: relocation issue
Replies: 2
Views: 190

relocation issue

Sorry if this is in the wrong spot. I'm using my mobile to access the net at the moment. I got a text on 30/11 to say my relocation was booked for the 02/12. I informed exetel via email and phone that it was not possible as we do not yet have access to the new property yet. Was informed that 3 days ...
by sparrows
Sat Feb 16, 2008 4:48 pm
Forum: VOIP
Topic: Cannot dial out to PSTN on X-Lite 3
Replies: 4
Views: 1120

Never mind. I seem to have fixed it... kind of. By using the information in this user guide http://www.exetel.com.au/voip_pdf/softphone.pdf I changed the domain from 202.177.222.24 to sip1.exetel.com.au. I have also opened the ports 5060 and 8000-8005 manually by following the link to PortForwarding...
by sparrows
Sat Feb 16, 2008 1:49 pm
Forum: VOIP
Topic: Cannot dial out to PSTN on X-Lite 3
Replies: 4
Views: 1120

Also experiencing this problem. Have setup as per instructions received in the VOIP activation email http://www.exetel.com.au/files/softphone.pdf.
I'm sure this is a user (my) error. Is there some settings I should be fixing in the modem?

Did anyone get a resolution to this last month?