Exetel customer help forum

Thumbs up. This is really what I really wanted in the first place

I am on Z/20IncTel BTW.

Thank for the reply.

To have a domain you must do the appropriate settings in some online DNS server, and that is what is called hosting the domain. Then, what does registration mean? and how it can be taken to any domain?

Cheers.

Hi,

Does domain name registration plan ($36 for 2 years for .com.au) include domain name hosting (dns server stuff) or do I have to pay $20 more for that?

I understand that domain name hosting is different than web-hosting.

Cheers.

Thank you for your reply.


My bad two spelling mistakes.

Hi, I requested a change from NF/22INCTEL to NF/21INCTEL last month and today my plan was activated properly. Also, last Thursday I sent an email to residentaisupport@exetel.com.au and asked for removal of shaping for both peak and off-peak periods . Now, I can see that shaping is still active for t...

Thank you.

Hi, I am currently on NF/22INCTEL, and I have shaping on from my previous plan (for peak and off-peak as shown by the $6 for Excess usage). I would like to switch to NF/21INCTEL. Do I need to write to residentialsupport@exetel.com.au to disable shaping first ? (as I see it, shaping does not mix with...

Hi,

I am on NF/22INCTEL and I also noticed the same thing. It was 25GB peak and now it is 35GB peak. Does that mean we have a 10GB new years gift ?
I checked the plans on http://www.exetel.com.au/a_plan_pricing_adsl2_nf.php and it shows 30GB peak.

Can someone explains this please.

Cheers.

Thank you guys for that.

I looked around and I found that I need to write an email to some address to get myself out of shaping, but I prefer to keep it.

Cheers.

Hi,

I was on INCPHONE A (I had shaping on) and now I am on NF/22INCTEL.

Do I still have shaping on if I exceed my quota?
Is there still a 2GB buffer before being charged 6$/GB? Is there a warning page like before?

Cheers.

I can't see that wensu is Exetel staff either. But the response is indeed correct because the infrastructure is unchanged; it is simply an administrative billing and quota change and not a new ADSL2+ provisioning. netsurfer, for additional confidence in the response, there are a similar ones at htt...

sable wrote:
Wensu is Exetel staff, it appears his title has gone astray.

His answers are correct.

Thank you for that. I looked into his profile, and it did not say anything.

Thanks for everybody. This cleared things out.

Cheers.

wensu wrote: 1. No
2. No
3. No

Thank you wensu for that. How sure are you of your answer?

Hi, I am currently on Plan Type: INCPHONE A Monthly Access Charge: $65.00 Peak Download Limit (Mbyte): 18000 OffPeak Download Limit (Mbyte): 54000 Initial Contract End Date: 2009-01-03 (Contract ended). and I am considering moving to NF/22INCTEL, same price of $65.00, but more download 25 gbytes/60 ...

jayday wrote:I can also get to it.

VIC IP range.. 58.96.2.1

Thank you jayday.