Search found 4 matches

by astrogirl
Thu Jan 17, 2013 2:10 am
Forum: ADSL connections
Topic: New plan, old sync speed.
Replies: 11
Views: 2025

Re: New plan, old sync speed.

Just wanted to say thankyou, this seems to be resolved for me now. Very much appreciated. :D
by astrogirl
Mon Jan 14, 2013 3:59 pm
Forum: ADSL connections
Topic: New plan, old sync speed.
Replies: 11
Views: 2025

Re: New plan, old sync speed.

Saliya Pinto wrote:Hi Astrogirl,
You seem to have the same issue, I have informed our provisioning team to look into this (Ticket ID: 6050312).
Thankyou. I appreciate that. Is there a time frame I should wait before following it up? I'm not sure how long these things take to sort out.
by astrogirl
Sun Jan 13, 2013 4:14 pm
Forum: ADSL connections
Topic: New plan, old sync speed.
Replies: 11
Views: 2025

Re: New plan, old sync speed.

On Jan 1 I was moved from an old 1.5Mbit plan to a current 8Mbit plan but I'm still syncing at the old 1536/256 even after unplugging the modem power and phone for 30 mins+. I'm pretty keen to see what sort of speed I can sync at after 5 years of 1.5Mbit so I'm just wondering if anyone knows when I...
by astrogirl
Fri Jan 18, 2008 11:23 pm
Forum: Archived threads
Topic: Strange email from exetel
Replies: 3
Views: 463

Strange email from exetel

Hi, I posted this over on whirlpool and it was suggested that I post it here on the exetel forums too. Hope I have picked the right board, it was a bit hard to decide where it fit. Anyway... I got two emails titled "Your ADSL status has been upgraded" from exetel this afternoon (timestamped 3.52pm -...