Exetel customer help forum

... one thing that my misses windges about with the MoIP is being unable to view the entire sms that was sent, don't know if this could be on the development list Although the full SMS text isn't given in the history, you can view it in your User Facilities - not always convenient, I know, but at l...

- Support iOS4 & iOS3, app to support multi-tasking (e.g receive incoming calls with the MoIP app minimized) - delete all calls/sms history logs Being a long time Exetel user, I always know your on the case :) one thing that my misses windges about with the MoIP is being unable to view the entire s...

I thought this is a better place then any to notify Exetel of a new issue with MoIP

Since the upgrade of the iPhone to OS4.0 The MoIP app we no longer open

Hi Glenn, So just to verify, when you are connected to WiFi you should turn on "Firewalled"? Yes, that's correct. It appears that wireless works regardless whether it is on or off, can I ask what the benefits are with it turned on, eg: quality? Without the firewall option turned on you should not b...

the latest version of MoIP was released today If this is the case how do existing users of MOIP get the update - and if it is by downloading it from the User Facilities are we going to be charged another $2 to download the new version? Existing MoIP won't get charged for version update. You just ne...

jokiin wrote:

raymond wrote: 1. Fix SMS sender number to allow user to specify the sender number

is there anything that needs to be done on the account side to verify the sending number first?

No just add what ever number you would like the user to see when SMS is sent, not sure if that is the same with a VoIP call

Hi Exetel, the latest version of MoIP was released today, which seem to have added a great & much needed feature "Sender" but not quite sure what the "Firewalled" is supposed to do? Is there anywhere we can few release notes for versions? Is it possible to start seperate Forum section dedicated to ...

Hi Exetel, the latest version of MoIP was released today, which seem to have added a great & much needed feature "Sender" but not quite sure what the "Firewalled" is supposed to do? Is there anywhere we can few release notes for versions? Is it possible to start seperate Forum section dedicated to M...

Is there any progress on Porting Numbers? And if or when this is available, can you only port your existing PSTN number or will be possible to get a local number (eg: Central Coast 0243xxxx) without an existing line? Reason I am asking is because I would like two numbers, one of for family use and o...

Is there any progress on Porting Numbers? And if or when this is available, can you only port your existing PSTN number or will be possible to get a local number (eg: Central Coast 0243xxxx) without an existing line? Reason I am asking is because I would like two numbers, one of for family use and o...

Hi all, Before I go down the path of trying to find why I can't call my VOIP number I would just like to verify a few things. Plan R: This doesn't come with a DID so does this mean you are unable to call the VOIP? My VOIP No. is 0933xxxx but if you ring this number I get a number is not connected or...