Search found 18 matches

by NetGX
Wed May 05, 2010 2:24 pm
Forum: Products & services
Topic: Off Peak Period Change
Replies: 157
Views: 40582

Re: Off Peak Period Change

I too use very little of my offpeak allowance, it was the 12 hour window that was appealing.

Either keep the 12 hours and place a hard limit on the downloads as exetel has had previously.

or alternatively keep it 'unlimited' in at least an 8 hour window, but provide an option!!
by NetGX
Wed May 05, 2010 2:18 pm
Forum: Products & services
Topic: Off Peak Period Change
Replies: 157
Views: 40582

Re: Off Peak Period Change

Extremely dissatisfied. I've long been a customer of 3 years and referred over 30 people to exetel. This is a massive reduction in plan value. May I suggest an option at least be provided to users. A hard cap of 70-90gb and keep the 12 hour offpeak alternatively at least provide an 8-10hour offpeak ...
by NetGX
Fri Apr 10, 2009 8:57 pm
Forum: Archived threads
Topic: Usage block page
Replies: 3
Views: 299

Re: Usage block page

No it still shows the shaped option as being selected under my user account. I think I know what happened, on about the 29-30th exetel announced that it was going to change my plan from 27 to 30GB starting the next month, however the amount of data showed in my user facilities was coming up as 30GB ...
by NetGX
Wed Apr 01, 2009 12:27 pm
Forum: Archived threads
Topic: Usage block page
Replies: 3
Views: 299

Usage block page

Hello, I am just wondering if the usage block page is still being used as last month I was not presented with the block page. I only noticed because I was charged $6 for the extra usage (not a big deal) so I must have went over my amount by 2GB and was wondering if this page isn't used anymore. Than...
by NetGX
Thu Apr 24, 2008 12:24 am
Forum: Archived threads
Topic: New ADSL1 Plans/Naked ADSL2 Plans
Replies: 122
Views: 9113

Re: New ADSL1 Plans/Naked ADSL2 Plans

One last thing.. Why would 52gb get noticed? Well it would definitely contribute to customer loyalty and increase referrals. Why? Well I think it is time exetel send out an email to all existing customers outlining the massive amount of changes that have been implemented at not cost recently. Increa...
by NetGX
Thu Apr 24, 2008 12:16 am
Forum: Archived threads
Topic: New ADSL1 Plans/Naked ADSL2 Plans
Replies: 122
Views: 9113

Re: New ADSL1 Plans/Naked ADSL2 Plans

I also believe that 52gb 'appears' to be significantly more than 48gb, it just seems to be the way we perceive numbers. In this case I have a feeling it is a combination of smaller aspects combining to provide the illusion of a large bump in data. Firstly, I believe it is because we have moved up in...
by NetGX
Fri Apr 04, 2008 10:29 am
Forum: Archived threads
Topic: New ADSL1 Plans/Naked ADSL2 Plans
Replies: 122
Views: 9113

I also wouldn't mind in the future having the ability to shape download speed in off peak to trade for a higher data allowance.

Say 30% shaped speed will give 20%increase in data. Obviously there would have to be significant demand for this as I imagine it would be quite hard to implement.
by NetGX
Fri Apr 04, 2008 10:27 am
Forum: Archived threads
Topic: New ADSL1 Plans/Naked ADSL2 Plans
Replies: 122
Views: 9113

I like the idea of having the option to choose the peak/ off peak amount.

Say the option of 10, 20 and 50gb for off peak, with the same price just different amounts for peak usage.
by NetGX
Fri Apr 04, 2008 9:02 am
Forum: Archived threads
Topic: New ADSL1 And ADSL2Plans
Replies: 153
Views: 12263

Yeah I was going to mention about the pricing too.

It is unbelievable at work (I sell seafood) how many people tell me the price is to high at $20. But when I change it to $19.95 I can sell ten times as much.

Obviously is just something people have on a subconscious level
by NetGX
Fri Apr 04, 2008 8:14 am
Forum: Archived threads
Topic: New ADSL1 And ADSL2Plans
Replies: 153
Views: 12263

Any chance of the off-peak amount getting bumped slightly.

I mean to a new customer, 50Gb off peak sounds and looks alot more than 48Gb even thought there actually isn't much difference, also the fact that most users wouldn't utilise it anyway.


Just a thought.
by NetGX
Sun Feb 24, 2008 7:31 pm
Forum: Archived threads
Topic: Extremely Poor Speeds, Pings, Tracerts.
Replies: 53
Views: 4102

getting worse here:

Image
by NetGX
Sun Feb 24, 2008 5:16 pm
Forum: Archived threads
Topic: Extremely Poor Speeds, Pings, Tracerts.
Replies: 53
Views: 4102

Yeah something seems up lately as i'm also on an 8mb plan mere meters from the exchage.
by NetGX
Sun Feb 24, 2008 5:05 pm
Forum: Archived threads
Topic: Extremely Poor Speeds, Pings, Tracerts.
Replies: 53
Views: 4102

I'm also having some issues with speed. http://www.speedtest.net/result/238163265.png I'm only about 50meters from the exchange and I have seen my downloads max out at 830KB consistently for hours but over the last month I can scrape 180 at most. Usually only around 100. What's up exetel?? [`[*Test ...
by NetGX
Sat Dec 29, 2007 2:56 pm
Forum: Member facilities & usage meter
Topic: WIP Mac OSX Exetel Usage Widget
Replies: 2
Views: 1780

WIP Mac OSX Exetel Usage Widget

Here is a little preview of a exetel dashboard widget I have been working on for a while now. I've still got some bugs to iron out, also it the code is based on some older usage meters so i'll have to get the ok from them before I release. Thoughts? Suggestions. http://img179.imageshack.us/img179/88...
by NetGX
Fri Dec 28, 2007 6:27 pm
Forum: Archived threads
Topic: New Connection - Usage left for december
Replies: 2
Views: 575

Sounds good, cheers!