Exetel customer help forum

Your speed is quite good compared to mine
http://forum.exetel.com.au/viewtopic.php?f=226&t=36013

Absolutely useless for diagnostics except that ALMOST 100% OF USABLE CONTENT IS HOSTED INTERNATIONALLY. Having a problem with the international link does not make it any less a problem. Sydney and other Australian servers are useless because I access US websites mainly. What's the point of having 2...

Sydney and other Australian servers are useless because I access US websites mainly. What's the point of having 20 Mb/s to a Sydney server if there is nothing to look at or download from Australian sites?

same for me

This is ridiculous! Uploads are faster than downloads!

Klaas wrote:

igor wrote: ... I was forced to switch to these new Z-plans ...

How can you be forced to switch plans? I was an NF naked plan, and requested a change to a Z plan, which took effect this morning.
...

Easily – "we will charge you extra $5 if you do not switch..."

I used to enjoy quite good speed (3 to 10 Mb/s) with my old naked adsl2+. But I was forced to switch to these new Z-plans and now my speed is comparable to that of a dial-up connection: http://www.speedtest.net/result/799971608.png http://www.speedtest.net/result/799972343.png http://www.speedtest.n...

It works today...

Is it possible to call a 13xxxx number? It does not work for me I here nothing but silence.
I tried software X-Lite phone and a normal hardware phone attached to my router.

I need full speed and I'm happy to pay for the excess data. Shaping sucks!

BTW, why does this forum dies every 5 minutes?! You offer no phone support and your support forum is dead most of the time!

soaper wrote:enable internal call ??????

is that meant to be a tick ??

i dont have my instructions here anymore for that modem but it is enabled on the nb9 maxxi

as far as i know it enables calling from one headset to the other one (when you connect two headsets)

Has anybody uses "normal" pstn phones with Netcomm NB9W and VoIP? I can receive calls but people complain they do not hear me. Though, I hear them perfectly. Again, when I make a call they do not hear me.
Any ideas?

Hi Igor It may be a problem with your assigned IP. Can you try logging into your User Facilities and changing your IP? See this thread for further information http://forum.exetel.com.au/viewtopic.php?t=25290 Cheers Gidget Thanks, it helped :) One more question. Is VoIP service included in a naked a...

I've just converted from Telstra phone and Exetel adsl1 to naked adsl2. My modem can connect, I can ping some sites by IP but I cannot open any sites (including exetel.com.au). I believe this is because the DNS server (220.233.0.3) is unreachable. I tried to ping it but all packets were lost. My IP ...

thanx for the update! once a 1-2hr downtime transfer is available i'll be signing up immediately!! will we get an email when that becomes available? and would there be any fees? At the moment the fee is $100.00. but the Line Activation Charge is $88 for new customers! http://www.exetel.com.au/a_pla...