Search found 61 matches

by Thy_Zombie!
Sat Aug 22, 2015 6:51 pm
Forum: Invoicing & billing
Topic: The Dreaded Letter To Cease Supplying Service...
Replies: 9
Views: 3287

Re: The Dreaded Letter To Cease Supplying Service...

No pioneer customers got terminated. Must be pure luck that none of the Pioneer customers were at an address that eXeTeL decided to cease supplying services to... or were they exclusively excluded from this impact - now there's another conspiracy for ya James. My parting gift to you - lol :p (NB: n...
by Thy_Zombie!
Sun Aug 16, 2015 1:13 pm
Forum: Invoicing & billing
Topic: The Dreaded Letter To Cease Supplying Service...
Replies: 9
Views: 3287

Re: The Dreaded Letter To Cease Supplying Service...

. Dazzled! Mate! You've made my day! I've lost count of how many of your posts (and ensuing threads) that I've read over the years. It's not quite all 6380 of them... but a good chunk :) Have always valued your input, both from a technical standpoint and also your clear cool headed responses to some...
by Thy_Zombie!
Sun Aug 16, 2015 1:04 pm
Forum: Anything else anyone wants to discuss
Topic: Churning From eXeTeL... Alternate ISP Suggestions
Replies: 6
Views: 3067

Re: Churning From eXeTeL... Alternate ISP Suggestions

Fan-bl00dy-tastic! Someone has actually provided useful input :) Great stuff, DBR. Really appreciate it. You've managed to nail two of my concerns. One being the reputation of Dodo. And the other being AusBBS. I have just chosen to churn with AusBBS and paid the additional setup cost to go Month by ...
by Thy_Zombie!
Fri Aug 14, 2015 8:26 pm
Forum: Invoicing & billing
Topic: The Dreaded Letter To Cease Supplying Service...
Replies: 9
Views: 3287

Re: The Dreaded Letter To Cease Supplying Service...

Yeh, so, as I expected, the Sales Department could only confirm that I will be getting terminated... and wished me luck with my next ISP. Must say, the eXeTeL Forums don't offer much in the way of input from fellow subscibers. Dissappointing. It used to be an extreme hive of activity with many peopl...
by Thy_Zombie!
Fri Aug 14, 2015 1:11 pm
Forum: Other
Topic: If I were to churn to another ISP...
Replies: 9
Views: 3232

Re: If I were to churn to another ISP...

Thank you.


- TZ!
by Thy_Zombie!
Fri Aug 14, 2015 1:10 pm
Forum: Invoicing & billing
Topic: The Dreaded Letter To Cease Supplying Service...
Replies: 9
Views: 3287

Re: The Dreaded Letter To Cease Supplying Service...

Thanks, KavindaS

I will await their contact. Will be very interested in their response to this.

What's the usual turnaround time? Thanx.


- TZ!
by Thy_Zombie!
Fri Aug 14, 2015 12:58 pm
Forum: Anything else anyone wants to discuss
Topic: Churning From eXeTeL... Alternate ISP Suggestions
Replies: 6
Views: 3067

Re: Churning From eXeTeL... Alternate ISP Suggestions

Hi KavindaS Thanks for the reply. Although I expect that the Sales Department will not be able to assist me much. Unless the Notice Of Termination Of Service I received recently which advised that "Exetel has made a commercial decision to cease supplying services to your address..." was wrong? If Ex...
by Thy_Zombie!
Fri Aug 14, 2015 12:49 pm
Forum: Other
Topic: If I were to churn to another ISP...
Replies: 9
Views: 3232

Re: If I were to churn to another ISP...

Hi KavindaS

Technically, I'm not cancelling my service. Exetel advised me be letter that it will be terminating my service towards the end of the month.


- TZ!
by Thy_Zombie!
Thu Aug 13, 2015 9:50 pm
Forum: Other
Topic: If I were to churn to another ISP...
Replies: 9
Views: 3232

Re: If I were to churn to another ISP...

Hi eXeTeL Staff How do we select this option to keep emails & webspace? Looks like I will have to churn from eXeTeL because I've recently been advised you will cease supplying services to my address. Wouldn't mind maintaining the emails and webspace for an additional period of time. Thanks. - TZ!
by Thy_Zombie!
Thu Aug 13, 2015 9:44 pm
Forum: Anything else anyone wants to discuss
Topic: Churning From eXeTeL... Alternate ISP Suggestions
Replies: 6
Views: 3067

Churning From eXeTeL... Alternate ISP Suggestions

Hi All Just seeking recommendations of ISP's that I can churn to (away from eXeTeL). Don't get me wrong. I've been with eXeTeL for almost 11 years but it appears that my hand is being forced, as I've received their Notice Of Termination... apparently due to the fact that they are going to cease supp...
by Thy_Zombie!
Thu Aug 13, 2015 9:29 pm
Forum: Invoicing & billing
Topic: The Dreaded Letter To Cease Supplying Service...
Replies: 9
Views: 3287

The Dreaded Letter To Cease Supplying Service...

Hi eXeTeL'ers I'm one of those unfortunate members (and almost an 11 year member at that - receiving the good ol' Loyalty Program discount) whom received the dreaded Notice Of Termination Of Service recently. Advising only that " Exetel has made a commercial decision to cease supplying services to y...
by Thy_Zombie!
Thu May 07, 2015 8:18 pm
Forum: Member facilities & usage meter
Topic: XML ADSL Usage Feed
Replies: 12
Views: 4111

Re: XML ADSL Usage Feed

I too have been unable to obtain a valid download from The Toids "Mini Exetel Usage Meter" app for a while now - "No data was returned..." I dare say he has ceased updating the app. As there's been no activity on his exetel forum for almost a year (http://home.exetel.com.au/amurgshere/forum/index.ph...
by Thy_Zombie!
Mon Jul 21, 2014 8:36 pm
Forum: Member facilities & usage meter
Topic: New Plans!
Replies: 77
Views: 34751

Re: New Plans!

** SIGH ** :( OK. Thanks, Remosha. My current unbundled plan is costing me almost $30 p/m more than the new unbundled plan on the same 500GB tier. Given that it took 6+ months for the new bundled plans to be made available for existing customers, I probably should look at the below option (and now w...
by Thy_Zombie!
Mon Jul 21, 2014 7:42 pm
Forum: Member facilities & usage meter
Topic: New Plans!
Replies: 77
Views: 34751

Re: New Plans!

Looks like the current "new plans" from the main webpage are finally available to existing customers via "change plan" in member facilities... OK, sorry, so somebody has to ask... is there any likelihood, any time soon, of the 'unbundled' option of the new plans going to be included via the Change ...