Search found 30 matches

by benthomas
Sat Dec 03, 2011 1:55 pm
Forum: Mobile services
Topic: Porting Away from Exetel
Replies: 2
Views: 1535

Porting Away from Exetel

Hello, I have logged a call with the helpdesk about this but it would seem that seeing as I'm trying to port away from Exetel they are taking they're sweet time in answering a very simple question. Just so you know Exetel, I'm just porting my mobile phone number away not any of my other services (YE...
by benthomas
Tue Jan 04, 2011 12:07 am
Forum: Products & services
Topic: Price Increases For Out Of Contract Customers
Replies: 436
Views: 73887

Re: Price Increases For Out Of Contract Customers

Hi, Regarding these new plans, I'm currently in contract on Naked ONBW. Whilst I realise I don't have to change plans until I'm out of contract I'd like to move to the $60 one. I've tried to do this in the member facilities however when I click on the apply button for the corresponding plan I just g...
by benthomas
Tue Feb 02, 2010 7:22 pm
Forum: Products & services
Topic: Withdrawal Of Free Included Services On Older Plans
Replies: 100
Views: 17944

Re: Withdrawal Of Free Included Services On Older Plans

Can someone please clear something up for me please. How can one day they send an email out saying this: February was again a new 'record' which following January's record month for non-recurrent charges was very good to see as January, until this year, has never been a particularly good month for n...
by benthomas
Thu Dec 03, 2009 9:36 pm
Forum: ADSL connections
Topic: Upload speed issues with iDrive Online Back Up
Replies: 2
Views: 267

Upload speed issues with iDrive Online Back Up

Hi all, I've got an idrive online back up account with 150gb storage. I backed up all my 130gb of data which took about 2 weeks on and off and consistently got upload speed of about 750kb/sec. I'm with Exetel on Naked ADSL2 and connect at around 19mb down/800k up. Turns out I didn't do my research t...
by benthomas
Wed Nov 11, 2009 1:18 pm
Forum: Improvement & suggestions
Topic: Is my plan still available?
Replies: 1
Views: 692

Is my plan still available?

Hi, I'm on naked ADSL2 in Melbourne. I have been for almost two years now and it's been great. I have recommended Exetel to two friends who have also signed up and am in the process of recommending it to other friends although I need to find out if it's still a good deal. When I signed up, I got a f...
by benthomas
Tue Oct 20, 2009 4:01 pm
Forum: Archived threads
Topic: VIC& TAS outage - 12:27PM Duration 10Mins
Replies: 19
Views: 3514

Re: VIC outage - 12:27PM Duration 10Mins

Yep, still down in Melbourne CBD.
by benthomas
Thu May 07, 2009 11:54 pm
Forum: Web space, mirror & blog services
Topic: Can't access my web space with FTP
Replies: 1
Views: 619

Re: Can't access my web space with FTP

Disregard, I just realised I can reset it and now have access.

Thanks.
by benthomas
Thu May 07, 2009 11:51 pm
Forum: Web space, mirror & blog services
Topic: Can't access my web space with FTP
Replies: 1
Views: 619

Can't access my web space with FTP

Hi I'm trying to access the files in my Exetel webspace using the following details: Host: home.exetel.com.au Port: 21 U: fw_benthomas P: Normal ADSL password It's not letting me in, am I using the right details? I have gained access many times before. I really need to change a password in my SQL DB...
by benthomas
Thu Apr 23, 2009 12:36 am
Forum: Products & services
Topic: Possible Change To Off Peak Period
Replies: 761
Views: 33428

Re: Possible Change To Off Peak Period

Please please change the off-peak time to 2am. This slowness at midnight onwards is unbearable, I can't even stream a You Tube video properly or any other basic internet function.

Thanks.
by benthomas
Tue Mar 31, 2009 12:59 pm
Forum: ADSL connections
Topic: Thought I was supposed to be shaped...
Replies: 10
Views: 617

Re: Thought I was supposed to be shaped...

Hi,

Whoever that was from Exetel who called me to straighten out my issue thanks. I appreciate the personal service and the prompt reply. Was much better than last month when I had the same problem.

Cheers.
by benthomas
Tue Mar 31, 2009 12:02 am
Forum: ADSL connections
Topic: Thought I was supposed to be shaped...
Replies: 10
Views: 617

Re: Thought I was supposed to be shaped...

OK so I tried that at home and as suspected I cannot access that URL for the blocked page. There has to be something wrong here I'm sure. Like I said, as soon as I reach my quota (my monthly one, not my 2GB shaped one) I get disconnected. I never even get the opportunity to use the 2Gb shaped allowa...
by benthomas
Mon Mar 30, 2009 4:16 pm
Forum: ADSL connections
Topic: Thought I was supposed to be shaped...
Replies: 10
Views: 617

Re: Thought I was supposed to be shaped...

I'm not at home now but when I get home I'll try it and get back to you.

Thanks.
by benthomas
Mon Mar 30, 2009 4:01 pm
Forum: ADSL connections
Topic: Thought I was supposed to be shaped...
Replies: 10
Views: 617

Re: Thought I was supposed to be shaped...

Do you think I'd be posting this if I got redirected to a blocked page advising me of the situation? The light on my Billion modem has gone from the usual orange to green. I cannot access any web pages and am not being redirected to a blocked page. Can someone please look into the reason for this. T...
by benthomas
Mon Mar 30, 2009 3:24 pm
Forum: ADSL connections
Topic: Thought I was supposed to be shaped...
Replies: 10
Views: 617

Thought I was supposed to be shaped...

This is the second month in a row this has happened. I have reached my peak quota and have been disconnected. I am supposed to be shaped and have had that option selected for quite a few months now. I have sync but am not connected to the internet. I would like to know why for the second month in a ...
by benthomas
Sun Mar 01, 2009 10:07 am
Forum: ADSL connections
Topic: Naked ADSL2 - No Internet Connection Exhibition Exchange VIC
Replies: 7
Views: 571

Re: Naked ADSL2 - No Internet Connection Exhibition Exchange VIC

At exactly 10am this morning my internet came back up again. Which is great, I'd like to know why it went down though. I did use my peak allowance and have requested to be shaped but not disconnected all together. I only used in total 18.6GB of data, surely this isn't the threshold for being disconn...