Search found 63 matches

by thalamic
Mon Mar 09, 2015 10:39 pm
Forum: ADSL connections
Topic: authentication failure miranda exchange
Replies: 1
Views: 511

authentication failure miranda exchange

Same as what happened a couple of weeks back. Got adsl signal but cannot authenticate. Now using optus mobile broadband. Exetel please really fix it this time.
by thalamic
Tue Feb 03, 2015 4:16 pm
Forum: ADSL connections
Topic: Unable to connect - ppp authentication fail
Replies: 39
Views: 6612

Re: Unable to connect - ppp authentication fail

Well down again at Miranda. Started right after 4pm.
by thalamic
Tue Feb 03, 2015 11:40 am
Forum: ADSL connections
Topic: Unable to connect - ppp authentication fail
Replies: 39
Views: 6612

Re: Unable to connect - ppp authentication fail

stevebow wrote: PPPoE authtication back up now, at around 1.30am this morning (3/2/15).

Was the problem actually fixed this time or is it an intermittent issue that has "come good" for now?
Same here. Miranda exchange NSW.
by thalamic
Tue Feb 04, 2014 12:36 pm
Forum: ADSL connections
Topic: No ADSL synch in Pyrmont
Replies: 8
Views: 21760

Re: No ADSL synch in Pyrmont

I was actually up last night during the outage, which seemed to be NSW-wide. Has Optus provided an explanation yet?
by thalamic
Thu Nov 24, 2011 12:49 pm
Forum: Products & services
Topic: Unlimited ADSL2 Plans
Replies: 32
Views: 18527

Re: Unlimited ADSL2 Plans

ForumAdmin wrote: A business that uses 5TB? yes we would cancel such an account.
How about 1TB? Is that excessive?
by thalamic
Thu Aug 25, 2011 12:37 pm
Forum: ADSL connections
Topic: Speeds slowed right down recently
Replies: 14
Views: 1458

Re: Speeds slowed right down recently

I have the same problem, with speed being capped at around 80KB/s.

The slow down started after midnight. It was fine on Aug 24.

Edit: And seems fixed right after I posted this. Amazing. :D
by thalamic
Fri Jul 08, 2011 3:25 pm
Forum: ADSL connections
Topic: Cannot access http://u.115.com
Replies: 4
Views: 615

Re: Cannot access http://u.115.com

Thanks guys, so I guess my IP is blocked for some reason.
by thalamic
Fri Jul 08, 2011 3:09 pm
Forum: ADSL connections
Topic: Cannot access http://u.115.com
Replies: 4
Views: 615

Cannot access http://u.115.com

Can anyone access the site?

http://www.downforeveryoneorjustme.com says the site is up, so it's just me. I'm wondering if the site is blocking Exetel or Exetel is blocking the site.
by thalamic
Wed Jul 06, 2011 12:33 pm
Forum: Mobile services
Topic: How to activate CLI facility?
Replies: 1
Views: 341

How to activate CLI facility?

Since migrating from Exetel's legacy Vodafone plan to new Optus V9 I've noticed that the person I am calling cannot see my number. Exetel support page says "Ensure you have the CLI facility active", but how do I do it?
by thalamic
Thu Jun 02, 2011 11:47 am
Forum: Mobile services
Topic: CAP plan Voicemail/diversions not working
Replies: 9
Views: 1149

Re: CAP plan Voicemail/diversions not working

Is there another way to activate voicemail? Do we call Optus?
by thalamic
Wed Jun 01, 2011 12:27 pm
Forum: Mobile services
Topic: Link to Optus V9 details?
Replies: 4
Views: 752

Re: Link to Optus V9 details?

Thanks for the clarification, udara. :D
by thalamic
Wed Jun 01, 2011 9:49 am
Forum: Mobile services
Topic: Link to Optus V9 details?
Replies: 4
Views: 752

Re: Link to Optus V9 details?

Thanks, in that thread ExetelVoice said "Once the Call and SMS $value are exhausted, the rates are:
$0.99 per minute on the V9, V19 and V34 plans"

So, naturally the next question is, what's the call rate before $value is exhausted?
by thalamic
Tue May 31, 2011 5:47 pm
Forum: Mobile services
Topic: Link to Optus V9 details?
Replies: 4
Views: 752

Link to Optus V9 details?

Today I ported my legacy Vodafone mobile service to Optus V9, but after re-reading Exetel's email, I realise the email contains no details about the call charges of the Optus plans, and I can't locate the information on Exetel's website or within Members Facilities. Maybe I just didn't look hard eno...
by thalamic
Thu Sep 30, 2010 12:08 pm
Forum: ADSL connections
Topic: Usage meter counting offpeak as peak again?
Replies: 3
Views: 376

Re: Usage meter counting offpeak as peak again?

Yes it's dong it again. Because today is the last today of the current billing cycle, I'll submit a ticket if it does not resolve soon.
by thalamic
Wed Sep 15, 2010 9:23 pm
Forum: Anything else anyone wants to discuss
Topic: New $3 surcharge
Replies: 37
Views: 8065

Re: New $3 surcharge

The admin fee is hidden among items that show up if you click "For other charges that may apply to ADSL plans please click here".

To put it mildy, I think Exetel has misclassified the admin fee.