Exetel customer help forum

How about with Optus landline..do Exetel will take care of it or still he has to pay for fee(break contract) because he is in 12 phone line mnths contracts. My friend really want to change to Exetel. If your friend really wants to change to Exetel he can still apply, but will be liable for any canc...

Do you know how to check ADSL2 availability with Optus landline or just send email given? You can use http://sq.exetel.com.au/cgi-bin/adsl2_with_phone.pl to check your availability for Exetel's bundled ADSL2 + phone service this is the result; ADSL2 Number: 0892717315 Exchange Code: MAYM Exchange A...

to sum up is Optus still charge $200 cancellation fee.Am I right? That sounds too high, but he'll have to check his contract to confirm the amount. Is the any other option for him to get Exetel service? HSPA services perhaps, but this would only be feasible for low, 1-2Gb per month usage. I think y...

Hi forumers/supports, I want to ask my friend to change their ISP to Exetel.The issue is he is in Optus phone line for 12 months contract. I have a question ..lets say he want to connect to Naked ADSL with Exetel..what happen to Optus landline? Is there any chance Optus charge cancellation fee? or ...

Hi forumers/supports, I want to ask my friend to change their ISP to Exetel.The issue is he is in Optus phone line for 12 months contract. I have a question ..lets say he want to connect to Naked ADSL with Exetel..what happen to Optus landline? Is there any chance Optus charge cancellation fee? or E...

National and national mobile are the same: 10 digits, leading digit is 0. This is exactly the same as you would use in a mobile and have it work anywhere around Australia. i think this is right one after consideration your post. 0040374xxxx for national (mobile or land line) 001165678xxxxxx for int...

National and national mobile are the same: 10 digits, leading digit is 0. This is exactly the same as you would use in a mobile and have it work anywhere around Australia. i think this is right one after consideration your post. 0040374xxxx for national (mobile or land line) 001165678xxxxxx for int...

Dazzled wrote:National is like 0898765432 (SA) or 0212345678 (NSW)
International to UK: 0011441707777777

thanks for that.

how about for national mobile?

is it something like this 040xxxx 0r 0042xxxx?

VoIp uses the same formats as your PSTN phone. 8 or 10 digits in your home state; always add 2 digit state codes for other states; 0011+country code+number for o/s. you re saying that the format is like this 001165XXXXXXXXX for the international? and for national is 00423xxxxxxxxx? cheers mate,

Hi,

What is the format to call out in xlite configured with exetel voip?

National?

International?


CHeers,

jok11n wrote:

sharaz wrote:i got xlite and has an call failed with the message 'message to big' and 'user call is barred'..can anyone please give some suggestion to fix this.

cheers,

what router are you using this behind?

this has been resolved.

I managed to change setting in voip area at member area.

cheers,

issue resolved.

i checked the setting in memebra area and untick the bar option in configure section.

Change VOIP Telephone Setting
Please tick the boxes if you want any of the functions that are listed below.
BAR Outgoing Calls: BAR Outgoing Calls. Incoming Calls is still available.


cheers mate.

Dazzled wrote:Is this the softphone problem raised in http://forum.exetel.com.au/viewtopic.ph ... 7&start=15 ?

I have x-lite on my machine.

is there any problem with x-lite?

can I lodge ticket into support system inside member area?

Do they have different support for VOIP?

thanks

Hi forumers/tech supports,

I have follow every single voip setting provided with correct sip server,username, password and etc.

My issue is I m still getting error as per subject.

Is there any solution or suggestion for this matter.

Thanks for your help folks...

i got xlite and has an call failed with the message 'message to big' and 'user call is barred'..can anyone please give some suggestion to fix this.

cheers,