Search found 14 matches

by jingsun
Thu Dec 18, 2014 11:32 am
Forum: Telephone issues
Topic: Can you move disconnection date from 27-12 to 30-12?
Replies: 4
Views: 3185

Re: Can you move disconnection date from 27-12 to 30-12?

Please send me an email with your details to thejeg@exetel.com.au and I will see the possibility of getting this sorted for you... Thanks for your quick response, so quick. Already sent you email, hopefully it can be solved. Got it :) and I'm working on it.... Just let you know, Himantha rang me fo...
by jingsun
Thu Dec 18, 2014 10:39 am
Forum: Telephone issues
Topic: Can you move disconnection date from 27-12 to 30-12?
Replies: 4
Views: 3185

Re: Can you move disconnection date from 27-12 to 30-12?

My adsl service and telephone service will be disconnected on 27-Dec-2014. But because of Xmas holiday, Optus cannot port my telephone number out from Exetel until 29-Dec-2014. I am just wondering if you can help me to move the disconnection date from 27-Dec-2014 to 30-Dec-2014? Thanks, Appreciate ...
by jingsun
Thu Dec 18, 2014 10:31 am
Forum: Telephone issues
Topic: Can you move disconnection date from 27-12 to 30-12?
Replies: 4
Views: 3185

Can you move disconnection date from 27-12 to 30-12?

My adsl service and telephone service will be disconnected on 27-Dec-2014. But because of Xmas holiday, Optus cannot port my telephone number out from Exetel until 29-Dec-2014. I am just wondering if you can help me to move the disconnection date from 27-Dec-2014 to 30-Dec-2014? Thanks, Appreciate y...
by jingsun
Fri Mar 16, 2012 10:53 am
Forum: ADSL connections
Topic: How my adsl could be fixed asap?
Replies: 3
Views: 441

Re: How my adsl could be fixed asap?

Today ADSL and phone have been fixed, Thanks,
by jingsun
Mon Mar 12, 2012 10:32 pm
Forum: ADSL connections
Topic: How my adsl could be fixed asap?
Replies: 3
Views: 441

How my adsl could be fixed asap?

My ADSL got problem on 2nd-Mar, and no sync or cut down every several minutes, and very not stable. And no dial tone either. I opened the support ticket on 4th-Mar, and everyday I was told my ADSL will be fixed by 13/03 COB, but tonight suddenly I was told the technician has been schedule on 22/03. ...
by jingsun
Wed Dec 16, 2009 1:38 pm
Forum: ADSL connections
Topic: Could I move to new plan?
Replies: 1
Views: 302

Could I move to new plan?

Hi,

I am using NONPHONEA naked adsl now, and 18G/54G for $50 per month. And it is great.

Now exetel is offering NF/22NOTEL with 25G/60G for $50 per month, ovbiously it is better than mine. Could I move to it without any charge?

Thanks,
Regards,
by jingsun
Tue Dec 01, 2009 1:32 pm
Forum: HSPA connections
Topic: New Wireless BB
Replies: 3
Views: 1100

Re: New Wireless BB

Thanks,

I know I have to recharge it before I use it if the balance is 0.
yes, you are correct for my last question.
For example, on 01-Jan, the balance is 0, and what time do I have to recharge it before it would be cancelled?

Thanks,
by jingsun
Tue Dec 01, 2009 12:48 pm
Forum: HSPA connections
Topic: New Wireless BB
Replies: 3
Views: 1100

New Wireless BB

Hi, If I try to use Exetel prepaid Wireless Broadband, I am assuming it would be optus network, and could you help me for the following question? 1. Where could I buy the modem? 2. If could the modem be used with the other ISP of optus network? 3. How long do I have to recharge my account if the bal...
by jingsun
Wed May 21, 2008 6:02 pm
Forum: VOIP
Topic: 100 free Call with Naked adsl question?
Replies: 1
Views: 369

100 free Call with Naked adsl question?

Hi,

I am using Naked adsl and the free VOIP account with it, and I know 100 free call does not include mobile, 13xx number and 18xx number, just want to confirm if 100 free call includes inter-state call, including from Sydney to Mel or Perth or QLD?

Thanks,
Jing
by jingsun
Wed May 14, 2008 9:53 am
Forum: Archived threads
Topic: Naked ADSL speed issue
Replies: 1
Views: 418

Naked ADSL speed issue

Hi, The following information is from my ADSL modem, and I should get higher speed base on the Line Attenuation, should be around 15M base on the calculator, but I am not. Could you help me for it? Thanks, ------------------------------------ Item Downstream Upstream Unit SNR Margin 10 13 dB Line At...
by jingsun
Tue May 13, 2008 12:43 pm
Forum: Archived threads
Topic: when could I get the VOIP details after my ADSL is activated
Replies: 2
Views: 409

when could I get the VOIP details after my ADSL is activated

Looks like I could get a free VOIP account with naked ADSL, when could I get the details after my ADSL is activated?

Thanks,
by jingsun
Thu May 08, 2008 11:22 am
Forum: Archived threads
Topic: User Facility Login
Replies: 4
Views: 460

Re: User Facility Login

Thanks,
by jingsun
Thu May 08, 2008 10:53 am
Forum: Archived threads
Topic: User Facility Login
Replies: 4
Views: 460

User Facility Login

Hi, I applied for naked ADSL, and today the status is, ------------------------------------------------------------------- Exetel Submit Your Application To Supplier On This Date 2008-04-28 Supplier Confirms Receipt Of Your Application On This Date 2008-04-28 Estimated Date For Phone/ADSL2 Cut Over ...