Exetel customer help forum

Often poor or patchy wifi is the cause from a failing Modem PSU.

Try to replace the powersupply and see if that fixes it.

I have also logged a ticker Support #4475720

I seem to get very slow speeds on my HTC Windows Mobile device and also need help setting up the iphone3GS APN and SMTP mail server.

Thanks

Hi, This may seem like a very simple question but please persist with me. If i am on a voip call (inbound or outbound), and someone calls my VOIP number, can i have that call diverted to another landline number? Basically, if the phone is not answered or busy, i want it diverted to another landline ...

Hi, Im having trouble setting up access for the kids to access www.clubpenguin.com I have disabled all local and router firewalls, as well as port forward Could Exetel be using a firewall that is blocking the ports that lead to Club Penguin. I have open up these ports for TCP outbound traffic: 3724,...

thanks for the clarity.

I presume that this fault is still existant in the system as i am on 2pm-2am peak billing, and whilst i attempted to use the remaining balance of unused peak data last night (upto 2am) it is showing on my usage meter that i have already used over 2Gb peak allowance, when it is only now starting peak...

Thanks

a fault has been logged.

Note that an Adelaide cust had the same issue on the weekend. refer to ADSL1 forum.

Hi,
My friend in Melbourne isnt getting port 80 traffic, yet voip and email are fine.

Any suggestions to a fix/solution?

Thanks

Any reply on this issue, a friend of mine is also experiencing the same issue in Melbourne on ADLS2.

Voip and Email is fine.

Will there be a Windows Mobile version?

great news, but im glad that voip support have re-enabled calling 019 numbers at the cost of a local call.

Hi,

I have noticed over the past week or so, that i have issues with ebay pages loading on all my PCs at home.

I suspect that it has something to do with Ebay's new page rendering (perhaps java) but does anyone else have problems?

Thanks

im stillwaiting on a reply from voip support regarding this and a codec request.

Foxtel simply should have made it a 13 number, to keep it simple, but that would have been too easy.

Never the less, 20c or 30c max to call that number.

just remember to ask for GSM-FR I am wanting it enabled for WM6 devices, and now iphones too! Unfortunately not all voip apps suppport the popular G729 codec due to royalty fees etc. GSM-FR is the next best running at about 500kb/min which is around half that of the great sounding G711u and a codecs...