Exetel customer help forum

I am interested in this plan and would sign up if/when available. The idea of rewarding loyal customers is a great one and there should be more of it. In regards to the fear of excessive torrenting and leeching this plan could actually help lessen the impact to non torrent users. Most torrents go mu...

8.8Mb down 0.7Mb up now

Much happier

My old haunt is back. The first few times it took a lot of support requests, so many isolation tests I got dizzy, firmware upgrades, Modem swap outs and finally a tech to come onsite to fix me up to a fraction of the line speed I very first achieved with Exetel. When a tech did finally come onsite, ...

I am also having some really bad latency. Couldn't download movie from bigpond. 1.5kms latency warcraft.

I too am unable to browse the Net

Same thing here. same settings etc.. seems the DNS servers have gone whacky

May aswell put my 2c in and say I am also having connection problems

ahh ok I missed that thread. Thanks for prompt reply

This morning we are experiencing extremely slow Internet access. Pings to Exetel gateway and DNS servers result in 30ms responses and accessing Exetel website and forum pages is lightning fast, however attempting to ping/browse anything outside Exetel and we get 2000ms responses if it responds at al...

Hi guys, I currently have some ongoing issues with constant dropouts, but during the times that my connection is actually up I have never had a problem with latency playing WoW. It usually sits around 350-400ms However at the moment it is swinging from 800ms-4000ms usually every 5 mins or so. So it ...

Still getting dropouts. losing line sync.

Yes I lose line sync. I have logged a helpdesk problem. Jason M says he has made a few adjustments and asked me to monitor it for 24hrs. which i will do.

Although I am still only getting 5332Kbps downstream line sync

Hi I am experiencing constant dropouts on my ADSL2 today. It Syncs the line, establishes a PPP session and connects to the SIP, but after about 5-10 mins in drops out. I have performed an isolation test, and used a spare modem with the same results. It also seems to be achieving very low line sync 5...