Exetel customer help forum

Hi,

Could an exetel staff member look at ticket #3464419
Sorry to rush but I got sales on both ebay and ocau pending ... I forgot to put service number in email: 0249373256

Thanks,
Sonny

Hmm I just come to report something like this... my on/off peak times are right but my limits are listed as 60/54 not 30/unlimited
oh well hopefully it will sort itself

Hi, I am a heavy user of the now discontinued unlimited ADSL1 8mb $75 plan and I have been wondering, I seem to recall getting an email stating that the cost of and adsl1 line was $40 plus $0.40 per GB ... has that cost changed or does a user of that plan that downloads more then 90GB actually cost ...

Poor Exetel ... they just had to me "Me tooish" and moved to unlimited offpeak with 12 hours off off-peak what did they think would happen, ppl wouldnt use it?
I guess they have to try something ...

To be honest, I expected this move .... no way 12 hours of "unlimited" could be feasible
I am with NS though an slight increase to the peak limit would of been nice, afterall now peak lasts 50% longer

I wonder what was the most usage for user in a month (adsl2+ usage would be just an insane amout)

Any change you make will not come in to effect, in terms of downloads or reduced or increased monthly access charges, until the 1st of the following month. Any change in speed may not come in to effect until the second working day of the month (depending on Telstra Wholesale's work load). So that s...

Well it is easter holidays so maybe tomorrow .... I guess you should stop downloading till its done, priatebay will wait

Not much point to it then

Hi, I live in an area that is not enabled for ADSL2 and untill recently was a 8mb plan (54/54GB) but I have moved house. I noticed that exetel does not offer much in the way of ADSL1 plans anymore and I can't help to wonder why. Alot of exchanges sill don't have ADSL2 (even less with optus). I can o...