Exetel customer help forum

That isn't what the page says. ----- OPF3 $20.00 $44.50 $10.00 YES# # included in this plan is 9,000 minutes worth of FREE calls. Calls included in this 9,000 minutes are National Calls, Local Calls and Calls to Optus Mobiles. ----- #included in the plan is 9000 minutes. OPF3 is the plan. Paying $10...

Does that mean the pages are incorrect as written?

These two screenshots show that the costs seem different for OPFx plans compared to the OPx plans for new customers. http://prntscr.com/a38i4 http://prntscr.com/a38sy Line rental sasys $10, is free/included for new customers. 9000 minute package says it is included in the plan via the #hash footnote...

I mean, no plan change fee.

Yes end of January sounds right, I forgot it said that.

In relation to the $10 fee increase and the offer of OCV plans, how long do we have to take up these plans before they are no longer offered? (at current price)

Just as a heads up for those wanting to download but not leave machines on over night, some dl managers can be set to shut down the system after they are completed. Wont help with an impulsive dl though, or if youre facing captcha issues. You can also use Task Scheduler to un-hibernate your compute...

user configurable time periods. Same 6 hour block length as is now. Allow user to specify when it starts (within Exetel Limits). IF too many people select the same overlapping blocks, disabled certain times to spread it out. example. I go to my User settings and choose 8am-2pm Or I go to my User set...

It's just your neighbours on the exchange downloading a lot. I don't know why that isn't the first assumption here, exetel has a very small wiggle room with bandwidth and a LOT of heavy users. It is very easy for a few people to clog a region in my experience.

I don't think those are the same as the "No Charge = Unlimited" plans.

My service number is my previous phone number for naked.

So I can download 1000 gigabytes without a problem then.

Rex Nebular wrote:It would do that if you ticked shaping when it was available long ago. Changing plans doesn't remove the shaping/$6 option, you have email support to remove it.

Is that a bug? is there any reason for keeping it?

Bandwidth is supposedly cheaper then ever now, according to John Lintons blogs! Changing prices for the good of customers is welcomed. This happened back in the days when bandwidth was more expensive than it is now? Changing prices for the worse is not welcome. Especially when it could be avoided li...

Where is "No Limit = Unlimited" defined?

We all have different interpretations of this and after all the other plan changes and people being disconnected - might need a page somewhere which lays out the rules.

Like this page https://www.exetel.com.au/form_include/ ... ms.php#tc1

Except that it was free at some point. And now it isn't.