Search found 417 matches

by Franpa
Wed Dec 12, 2018 7:04 pm
Forum: NBN and other Fibre Services
Topic: 3 disconnections, but seems okay now
Replies: 2
Views: 55

Re: 3 disconnections, but seems okay now

Thanks for the information.
by Franpa
Wed Dec 12, 2018 3:45 am
Forum: NBN and other Fibre Services
Topic: 3 disconnections, but seems okay now
Replies: 2
Views: 55

3 disconnections, but seems okay now

In-between 2:30AM and 2:40AM we've had 3 disconnections where the modem disconnected and then reconnect with a 30 to 60 second period of usable internet between disconnections. It seems to be stable now though.
by Franpa
Sun Oct 21, 2018 6:39 pm
Forum: Anything else anyone wants to discuss
Topic: How Do I Check Internet Speed
Replies: 3
Views: 387

Re: How Do I Check Internet Speed

Cool, I wasn't aware of that site.
by Franpa
Sun Oct 21, 2018 2:00 am
Forum: Anything else anyone wants to discuss
Topic: How Do I Check Internet Speed
Replies: 3
Views: 387

Re: How Do I Check Internet Speed

https://www.exetel.com.au/myexetel/serv ... ices_usage
Click "Manage" for your internet connection on that page.

Alternatively if you want to know your real speed than websites like https://www.speedtest.net will work fine.
by Franpa
Fri Aug 10, 2018 6:23 pm
Forum: VOIP
Topic: How do I configure my VOiP?
Replies: 4
Views: 398

Re: How do I configure my VOiP?

Everything is working now, thank you. I didn't need the VOiP password reset but it didn't hurt anything for you to do that. It turns out I was missing the SIP Protocol settings because they are NOT pre-configured after resetting the router and the details for it are not provided in the email Exetel ...
by Franpa
Fri Aug 10, 2018 12:04 am
Forum: VOIP
Topic: How do I configure my VOiP?
Replies: 4
Views: 398

Re: How do I configure my VOiP?

Also the information at https://www.exetel.com.au/myexetel/support/view_voip_support#register seems to be very wrong and lacking in a lot of details. A. Check the SIP settings it should be: 58.96.1.2 as well as your voip username and password, these details are different to the ADSL username and pas...
by Franpa
Thu Aug 09, 2018 11:47 pm
Forum: VOIP
Topic: How do I configure my VOiP?
Replies: 4
Views: 398

How do I configure my VOiP?

Exetel have sent me the following pieces of information: Username: Password: sip server (proxy) address: supported codecs: My ZTE H268 Modem asks for: SIP Account: Authorization Username: Password: What do I put in to each of the fields on the ZTE modem? I've reset the modem because I forgot the pas...
by Franpa
Fri Jun 08, 2018 1:31 am
Forum: Web site
Topic: switch.exetel.com.au nbn50 price errors?
Replies: 2
Views: 554

Re: switch.exetel.com.au nbn50 price errors?

The $59.99 switch price might be for customers churning from another connection while the $49.99 price is for users that have no previous internet connection. Quick, accept Taniya's offer to provide you with the $49.99 price!
by Franpa
Fri Jun 08, 2018 1:06 am
Forum: Modem issues
Topic: ZTE H268A security issue
Replies: 1
Views: 390

ZTE H268A security issue

https://www.arnnet.com.au/article/641548/hackers-infect-more-than-500-000-devices-malicious-attack-looms/?fp=2&fpid=1 https://www.arnnet.com.au/article/642080/asus-d-link-and-huawei-devices-also-targeted-in-global-malware-campaign/ ( security threat includs ZTE devices) Does ZTE currently offer a fi...
by Franpa
Sat May 19, 2018 11:16 pm
Forum: NBN and other Fibre Services
Topic: Frequent disconnections all day
Replies: 8
Views: 696

Re: Frequent disconnections all day

Thanks.
by Franpa
Sat May 19, 2018 3:48 pm
Forum: NBN and other Fibre Services
Topic: Frequent disconnections all day
Replies: 8
Views: 696

Re: Frequent disconnections all day

Still an issue here, it just dropped out 5-20 minutes ago (I went and watched some TV). It's working right now.
by Franpa
Fri May 18, 2018 9:44 pm
Forum: Web site
Topic: Report Broken Links/Failed Web Functions Here
Replies: 479
Views: 51904

Re: Report Broken Links/Failed Web Functions Here

Should I post reports issues regarding the new forum theme here? This theme in particular: https://forum.exetel.com.au/index.php?style=7 For example: 1) https://forum.exetel.com.au/ always directs me to the forum with the old theme in effect. 2) If I click my name in the top-right corner to open a d...
by Franpa
Fri May 18, 2018 9:38 pm
Forum: NBN and other Fibre Services
Topic: Frequent disconnections all day
Replies: 8
Views: 696

Re: Frequent disconnections all day

They posted that after I made my post here. Good to know Exetel is aware of the problems.
by Franpa
Fri May 18, 2018 7:06 pm
Forum: NBN and other Fibre Services
Topic: Frequent disconnections all day
Replies: 8
Views: 696

Frequent disconnections all day

Hi, we are experiencing repeated disconnections from the internet. The first disconnection started very early today and has happened frequently within the last 2 hours.