Search found 426 matches

by Franpa
Thu Feb 14, 2019 5:27 pm
Forum: Member facilities & usage meter
Topic: Please Use This Thread To Advise Exetel Of Typos/Errors
Replies: 578
Views: 95682

Re: Please Use This Thread To Advise Exetel Of Typos/Errors

Dispaly should be Display. I underlined the mistake in my quote of the message: https://imgur.com/a/EeSz8x4

Also https://www.exetel.com.au/myexetel/supp ... t#register should be changed to link to the much more helpful Wiki.
by Franpa
Thu Feb 14, 2019 5:20 pm
Forum: Modem issues
Topic: How to get update for ZTE H268A?
Replies: 10
Views: 143

Re: How to get update for ZTE H268A?

Unsure when it happened but it likely happened when the software was updated, incoming phone calls to our home phone no longer work. No one can call us but we can call them. I've double checked the modem settings and the My Exetel settings and everything seems to be configured correctly. No one can...
by Franpa
Thu Feb 14, 2019 3:28 pm
Forum: Modem issues
Topic: How to get update for ZTE H268A?
Replies: 10
Views: 143

Re: How to get update for ZTE H268A?

Unsure when it happened but it likely happened when the software was updated, incoming phone calls to our home phone no longer work. No one can call us but we can call them. I've double checked the modem settings and the My Exetel settings and everything seems to be configured correctly. No one can...
by Franpa
Thu Feb 14, 2019 3:25 pm
Forum: Modem issues
Topic: How to get update for ZTE H268A?
Replies: 10
Views: 143

Re: How to get update for ZTE H268A?

Unsure when it happened but it likely happened when the software was updated, incoming phone calls to our home phone no longer work. No one can call us but we can call them.
by Franpa
Thu Feb 14, 2019 12:12 am
Forum: Member facilities & usage meter
Topic: Please Use This Thread To Advise Exetel Of Typos/Errors
Replies: 578
Views: 95682

Re: Please Use This Thread To Advise Exetel Of Typos/Errors

MY Exetel > Services & Usage > VoiP Services > Manage > Other Settings > Cancel VoiP Pack Service

"No Voip Pack Data To Dispaly"
by Franpa
Mon Feb 11, 2019 10:53 pm
Forum: Modem issues
Topic: How to get update for ZTE H268A?
Replies: 10
Views: 143

Re: How to get update for ZTE H268A?

Thanks, I've been successfully upgraded to v1.0.1_ETL.1T7.
by Franpa
Mon Feb 11, 2019 2:50 am
Forum: Modem issues
Topic: How to get update for ZTE H268A?
Replies: 10
Views: 143

How to get update for ZTE H268A?

Recent H268A modems (released in January 2019) from the company are equipped with Software v1.0.1_ETL.1T6 where as mine is equipped with Software v1.0.1_ETL.1T2. How do I get the latest update for mine?
by Franpa
Mon Dec 31, 2018 7:52 pm
Forum: NBN and other Fibre Services
Topic: Various internet servers unreachable or slow to access
Replies: 3
Views: 251

Re: Various internet servers unreachable or slow to access

This was resolved by rebooting my Modem.
by Franpa
Mon Dec 24, 2018 3:52 am
Forum: NBN and other Fibre Services
Topic: Various internet servers unreachable or slow to access
Replies: 3
Views: 251

Various internet servers unreachable or slow to access

Edit: This was solved by power cycling the modem. http://www.liveleak.com/ (doesn't load) https://www.penny-arcade.com/comic (only text loads) http://www.zombieroomie.com/ (loads slowly and then shows a "The server has reset" error.) https://www.pathofexile.com/forum (slow to load) https://us.forums...
by Franpa
Wed Dec 12, 2018 7:04 pm
Forum: NBN and other Fibre Services
Topic: 3 disconnections, but seems okay now
Replies: 2
Views: 150

Re: 3 disconnections, but seems okay now

Thanks for the information.
by Franpa
Wed Dec 12, 2018 3:45 am
Forum: NBN and other Fibre Services
Topic: 3 disconnections, but seems okay now
Replies: 2
Views: 150

3 disconnections, but seems okay now

In-between 2:30AM and 2:40AM we've had 3 disconnections where the modem disconnected and then reconnect with a 30 to 60 second period of usable internet between disconnections. It seems to be stable now though.
by Franpa
Sun Oct 21, 2018 6:39 pm
Forum: Anything else anyone wants to discuss
Topic: How Do I Check Internet Speed
Replies: 3
Views: 538

Re: How Do I Check Internet Speed

Cool, I wasn't aware of that site.
by Franpa
Sun Oct 21, 2018 2:00 am
Forum: Anything else anyone wants to discuss
Topic: How Do I Check Internet Speed
Replies: 3
Views: 538

Re: How Do I Check Internet Speed

https://www.exetel.com.au/myexetel/serv ... ices_usage
Click "Manage" for your internet connection on that page.

Alternatively if you want to know your real speed than websites like https://www.speedtest.net will work fine.
by Franpa
Fri Aug 10, 2018 6:23 pm
Forum: VOIP
Topic: How do I configure my VOiP?
Replies: 4
Views: 685

Re: How do I configure my VOiP?

Everything is working now, thank you. I didn't need the VOiP password reset but it didn't hurt anything for you to do that. It turns out I was missing the SIP Protocol settings because they are NOT pre-configured after resetting the router and the details for it are not provided in the email Exetel ...
by Franpa
Fri Aug 10, 2018 12:04 am
Forum: VOIP
Topic: How do I configure my VOiP?
Replies: 4
Views: 685

Re: How do I configure my VOiP?

Also the information at https://www.exetel.com.au/myexetel/support/view_voip_support#register seems to be very wrong and lacking in a lot of details. A. Check the SIP settings it should be: 58.96.1.2 as well as your voip username and password, these details are different to the ADSL username and pas...