Exetel customer help forum

Belatedly letting you know the problem resolved itself the next day. Optus were probably doing something and stuffed up.

Sent the PM just now assuming LodumS is still online.

I'm not getting a usable service tonight, a few packets seem to get through, but the service is unusable.

Any assistance is appreciated.

Hi, The wider world have already recognised an IP addy change to a domain I made a few hours ago, but Exetel's nameservers are not yet reflecting the change. Not knowing much about this kind of thing, it would be interesting to understand how updates flow to the Exetel nameservers, and how long is t...

Logged one online. Ref #7111063

I've plugged a couple of known good phones direct to the wall but I'm not getting any dial tone.

Do I need to log a ticket?

I'm in favour, it works for me in every way.