Search found 9 matches

by luxford
Wed Jul 17, 2019 11:01 am
Forum: Email issues
Topic: Unusual Activity
Replies: 5
Views: 256

Unusual Activity

Yesterday afternoon I received an SMS stating that there was unusual activity on one of my emal address and to ring Exetel to sort it out. After several attempts to ring with the usual long wait 100 minutes plus I finally got a ring back message and made the selections for a call back but it did not...
by luxford
Mon Apr 08, 2019 10:29 pm
Forum: Networking issues
Topic: Related to Outage : Unplanned Fibre Network Outage - All Suburbs, NSW
Replies: 25
Views: 1316

Re: Related to Outage : Unplanned Fibre Network Outage - All Suburbs, NSW

Thank you for your reply. I find it a little interesting when Dubbo is over 200kms and 2.5 hours drive from me when Orange, Bathurst and Parkes are all much closer. I am just glad that I am no longer running my business and have retired because this outage would have been the end of my business.
by luxford
Sun Apr 07, 2019 10:29 pm
Forum: Networking issues
Topic: Related to Outage : Unplanned Fibre Network Outage - All Suburbs, NSW
Replies: 25
Views: 1316

Re: Related to Outage : Unplanned Fibre Network Outage - All Suburbs, NSW

Ok guys. What is going on? No answer to my previous post. 7.5 hrs for a reply is not shortly. Latest post on outage says services will be restored by 10/7/2019. Is that 10 July or 7 Oct. I have been a customer for 11 years and at the current rate will not see 12 years. FOR THE LAST TIME. AM I AFFECT...
by luxford
Sun Apr 07, 2019 2:11 pm
Forum: Networking issues
Topic: Related to Outage : Unplanned Fibre Network Outage - All Suburbs, NSW
Replies: 25
Views: 1316

Re: Related to Outage : Unplanned Fibre Network Outage - All Suburbs, NSW

Will somebody please answer my previously asked questions?
by luxford
Sat Apr 06, 2019 5:21 pm
Forum: Networking issues
Topic: Related to Outage : Unplanned Fibre Network Outage - All Suburbs, NSW
Replies: 25
Views: 1316

Re: Related to Outage : Unplanned Fibre Network Outage - All Suburbs, NSW

As requested I sent my service number and mobile number on 4 Apr. At 1700hrs this evening I still have no service or advice from Exetel as to whether I am affected by the cable being cut or whether I have another issue. Your advice would be appreciated.
by luxford
Thu Apr 04, 2019 11:03 pm
Forum: Networking issues
Topic: Related to Outage : Unplanned Fibre Network Outage - All Suburbs, NSW
Replies: 25
Views: 1316

Re: Related to Outage : Unplanned Fibre Network Outage - All Suburbs, NSW

I live in Cowra, still no service nor sms message from Exetel. My area has not even been identified as being affected so I hope my outage is not for some other reason.
by luxford
Fri May 23, 2008 10:20 pm
Forum: Mobile services
Topic: Mobile Activiation.
Replies: 1
Views: 659

Mobile Activiation.

I have just received my new SIM card and instructions for activation. The second instruction states "Click the button Activate Mobile Service from the left side Mobile menu". When I open the mobile menu there is no option listed to "Activate Mobile Service". Is this an option that Exetel must activa...