Exetel customer help forum

I keep trying the new widget but the "i" doesnt come up so I can't log in. I had the same problem with version 1.5 & 1.6 so I'm back to version 1.4

anyone else have this problem?

Dave

where is the "i" on the new widget, I cant locate it to sign in and use the widget?

Dave

fixed the problem with the Netgear tech support, I got a lady from India and she was great.

I needed to select PPPoA not PPPoE

Dave

Hi I have a DG834 and I cannot connect to the internet. I have an iMac and when I go into the settings via 192.168.0.1 and set it up it wont connect I tried booting into Vista via bootcamp so it is running natively in Vista like any other PC (not a virtual machine) and ran the set up wizard and it c...

My brother had a spare ADSL2 modem so I tried it and it hasnt dropped out. Exetel also advised they made a change so it was most likely a faulty 8 month old modem.

Thanks for your help

Dave

I have a friend who I was talking about this problem with yesterday and he had the same issue. His ISP was able to check the line while he was on his mobile phone and advise when there was interference. that is when he plugged in a phone they could tell if it caused the interference and he was able ...

redid isolation test and with phone disconnected it dropped out. last time must have just been lucky. will start new thread for new problem

I have a Netcomm NB5 ADSL2+ router plugged into the Filter and the phone is also plugged into the filter, then into the wall point. The funny thing is I had 8 months of no drop outs and in the past few months they have become more frequent. will try the isolation test again to ensure that the first ...

I bought the Wacom filter but the line still drops out.

Can someone recommend a process to better diagnose this problem so I can fix it

Thanks

Dave

Hi, I have recently started experiencing constant drop outs of my ADSL2 connection. The light remains constant but when I go into the modem settings it is disconnected. I did an isolation test and removed the phone attached to the filter and plugged the modem directly into the wall and I seemed to e...