Search found 3 matches

by jim80z
Wed Apr 03, 2019 11:57 am
Forum: Networking issues
Topic: Related to Outage : Unplanned Fibre Network Outage - All Suburbs, NSW
Replies: 25
Views: 1316

Re: Related to Outage : Unplanned Fibre Network Outage - All Suburbs, NSW

Thanks Les I agree it's not widespread, I have checked the same. In the post re the outage they articulate "Products Impacted : Fibre" not sure if this is a descriptor for higher speed NBN or other that might explain why a subset is affected? Latest update for those interested in this thread as at 1...
by jim80z
Wed Apr 03, 2019 9:49 am
Forum: Networking issues
Topic: Related to Outage : Unplanned Fibre Network Outage - All Suburbs, NSW
Replies: 25
Views: 1316

Related to Outage : Unplanned Fibre Network Outage - All Suburbs, NSW

Dear Exetel, Your handling of this outage has been pathetic to say the least. Some points I noticed the NBN connection go down around/after 9:30pm last night and then couldn't authenticate back into the service - but checking the modem/router showed the local synch was up and ok The first notificati...
by jim80z
Sun Sep 20, 2009 11:13 am
Forum: Archived threads
Topic: plz fix my net or tell me the official complaint process
Replies: 9
Views: 883

Re: plz fix my net or tell me the official complaint process

Hi, Have the links been upgraded by Optus at the Port Kembla exchange. I note it was targeted for July-August. Im not far from the exchange and the modem is synching at 13-15+mbps but exetel speed test is showing anything between 1-3mps download speed (more the lower figures). Note I used to get 12+...