Search found 6 matches

by iis2800
Thu Feb 01, 2018 6:46 pm
Forum: NBN and other Fibre Services
Topic: 100/40 NBN massive packet loss
Replies: 3
Views: 1231

Re: 100/40 NBN massive packet loss

Exetel apologies for the delayed response here. However if you have already emailed to residentialsupport@exetel.com.au , provide the ticket reference number. If not send an email with all the tests results you have performed and provide here the ticket id, so we could check this for you and reply ...
by iis2800
Sun Jan 28, 2018 9:26 pm
Forum: NBN and other Fibre Services
Topic: 100/40 NBN massive packet loss
Replies: 3
Views: 1231

100/40 NBN massive packet loss

Hi, I've recently been experiencing massive amounts of packet loss on my 100/40 FTTN NBN connection. It is prevalent all throughout the day, but is worst during the afternoon and evening in online games such as Team Fortress and Counterstrike, that have servers based in Sydney. In testing tonight, I...
by iis2800
Tue Sep 20, 2016 8:24 am
Forum: ADSL connections
Topic: Multiple Sydney ADSL sites down
Replies: 27
Views: 4694

Re: Multiple Sydney ADSL sites down

Down in Orange as well.
by iis2800
Tue Apr 07, 2009 9:32 pm
Forum: ADSL connections
Topic: Naked ADSL2 + VOIP -> moving to new house
Replies: 2
Views: 313

Re: Naked ADSL2 + VOIP -> moving to new house

Thanks paulp,

what sort of lead time do I need to give? If I get the have phone connected on day 1, and submit a relocation form, how long should I expect the transfer to take?

Allen
by iis2800
Tue Apr 07, 2009 1:28 pm
Forum: ADSL connections
Topic: Naked ADSL2 + VOIP -> moving to new house
Replies: 2
Views: 313

Naked ADSL2 + VOIP -> moving to new house

Hi, I currently have an Exetel Naked ADSL2 + VOIP setup, and will be moving to a new house in a few months time. What is the procedure for moving the Exetel service to the new house? I presume I need to cancel the current plan, get the telephone line connected at the new place, then request a new pl...
by iis2800
Mon Jun 30, 2008 11:29 am
Forum: VOIP
Topic: Regional DIDs
Replies: 27
Views: 2151

Regional DIDs

Hi, I am in regional NSW (Orange), and would like to change over to Naked ADSL, but am reluctant to do so at the moment because the only DID numbers available are in capital cities. There has been some references to Exetel possibly providing regional DID numbers in the future. Is there any idea on e...