Search found 14 matches

by Sovi3t
Thu Apr 01, 2010 9:20 am
Forum: ADSL connections
Topic: Incorrect information in members area [Resolved]
Replies: 20
Views: 2063

Re: Incorrect information in members area

Cheers Gidget i do have faith that they will amend this slight oversight.
by Sovi3t
Fri Jan 08, 2010 7:52 am
Forum: ADSL connections
Topic: Just to Clarify order of organizing a move of service
Replies: 3
Views: 380

Re: Just to Clarify order of organizing a move of service

Thanks Himantha But when i moved house 8 months ago i was advised to do it this way ie Get teltra to transfer Telephone number to new address then Exetel advised to place move service a day after they moved telephone number . Are you saying this will not work this time around? I hate moving but the ...
by Sovi3t
Thu Jan 07, 2010 11:47 am
Forum: ADSL connections
Topic: Just to Clarify order of organizing a move of service
Replies: 3
Views: 380

Just to Clarify order of organizing a move of service

I just want to make sure that im going to be doing thing in order. Because we are keeping our phone Number and staying in the same exchange do i firstly 1 Contact telstra organize phone to be transferred on the 20th January 2 On the Exetel form make sure that i put the relocation of the service to t...
by Sovi3t
Thu Jan 07, 2010 11:36 am
Forum: ADSL connections
Topic: changing plans whilst moving cant choose NF 8192/384 PLAN
Replies: 3
Views: 327

Re: changing plans whilst moving cant choose NF 8192/384 PLAN

nI have clicked on the move address tab but the only plans i can see is the 256 , 512, and 1500 plans
by Sovi3t
Thu Jan 07, 2010 9:48 am
Forum: ADSL connections
Topic: changing plans whilst moving cant choose NF 8192/384 PLAN
Replies: 3
Views: 327

changing plans whilst moving cant choose NF 8192/384 PLAN

So its time of year again and we are moving house, on a good note we have just bought into the slave to the bank situation. So i go to organize move to new address in usage area and even though im already on an 8meg line it will not let me change to the NF8meg 6/12 Plan, it only lists maximum 1.5 pl...
by Sovi3t
Sun Nov 01, 2009 8:19 pm
Forum: Archived threads
Topic: Clarification on excess usage charge
Replies: 4
Views: 458

Re: Clarification on excess usage charge

The 2GB leeway is not charged. Anything that is in excess of 2GB, past your limit, is charged at $6/GB. You probably want to examine the NF ADSL2+ plans. You lose the added extras of your old plan like the 100 free VOIP calls and 30 free SMSes but they have a flat excess charge of only $1.50/GB and...
by Sovi3t
Fri Oct 30, 2009 9:19 pm
Forum: Archived threads
Topic: Clarification on excess usage charge
Replies: 4
Views: 458

Clarification on excess usage charge

So lets say i go over and i get the Blocked page when i enter my adsl number i get 2gig to see me by for the rest of the month and is it anything after that i get a $6 usage charge ? But if i have ample of off peak it will not be affected when i go into this period? Thanks in Advance just wanted to ...
by Sovi3t
Sat Nov 08, 2008 12:33 pm
Forum: Anything else anyone wants to discuss
Topic: Exetel ADSL 1 plans
Replies: 23
Views: 4119

Re: Exetel ADSL 1 plans

How long can we stay on the old plans ? ie my old plan is now defunct so can i stay on this plan or will i be forced to move ...
by Sovi3t
Tue Jul 01, 2008 12:04 am
Forum: Invoicing & billing
Topic: New 8meg Account
Replies: 9
Views: 1721

Re: New 8meg Account

so my usage has reset how long untill invoice comes, i have the invoice for the churn and the pro rata but do i get another bill for the month of july?
by Sovi3t
Mon Jun 30, 2008 11:30 pm
Forum: Invoicing & billing
Topic: New 8meg Account
Replies: 9
Views: 1721

Re: New 8meg Account

Edit im not trying to be picky but if Exetel is falsely stating that i have a full 48/48 left then really am i guilty for thinking otherwise ?. i mean really i hope you understand where im coming from I can see where you are coming from. However, if you were to try and download 48Gb + 48Gb in the 4...
by Sovi3t
Mon Jun 30, 2008 7:12 pm
Forum: Invoicing & billing
Topic: New 8meg Account
Replies: 9
Views: 1721

Re: New 8meg Account

But there is no where that states this and yet my home page states otherwise, how comes there is nowhere that states how much i can download? i even placed the shape option on right at the beginning, because we have several comps in the house it would've been good that this could of been mentioned ...
by Sovi3t
Mon Jun 30, 2008 7:01 pm
Forum: Invoicing & billing
Topic: New 8meg Account
Replies: 9
Views: 1721

Re: New 8meg Account

But there is no where that states this and yet my home page states otherwise, how comes there is nowhere that states how much i can download? i even placed the shape option on right at the beginning, because we have several comps in the house it would've been good that this could of been mentioned b...
by Sovi3t
Mon Jun 30, 2008 4:15 pm
Forum: Invoicing & billing
Topic: New 8meg Account
Replies: 9
Views: 1721

New 8meg Account

Hi i have just churned to Exetel on the 26th June and i was wondering i have the invoice for the churn and the prorata for june which is fine but when will i get the Invoice for the next month and when will it be debited from my card?. I have tried to find out what usage i have on the prorata but al...