Search found 41 matches

by royale
Wed Aug 17, 2011 11:46 am
Forum: Anything else anyone wants to discuss
Topic: CAP35 to Z15 for Mobile phone
Replies: 4
Views: 2560

Re: CAP35 to Z15 for Mobile phone

Many thanks Chris, email sent.
by royale
Wed Aug 17, 2011 10:22 am
Forum: Anything else anyone wants to discuss
Topic: CAP35 to Z15 for Mobile phone
Replies: 4
Views: 2560

Re: CAP35 to Z15 for Mobile phone

Thanks for you reply, I would take a plan change fee on the chin, that's if it was even applicable to me. With the plan that I am on, and the one that I am wanting to go on, there is no option within the User Facilities to be able to make this change. All I am able to change to is the plans "WP" and...
by royale
Tue Aug 16, 2011 1:57 pm
Forum: Anything else anyone wants to discuss
Topic: CAP35 to Z15 for Mobile phone
Replies: 4
Views: 2560

CAP35 to Z15 for Mobile phone

G'day all, As the thread title suggests, is there any way I can transfer/change the plan type that I currently have for my mobile phone. Purely on the basis of (Quoting the User Facilities): "Exetel is pleased to announce a very special set of discounts on our already excellent value plans (via the ...
by royale
Sun Jul 03, 2011 1:15 am
Forum: Invoicing & billing
Topic: Multiple services with different billing dates
Replies: 8
Views: 2484

Re: Multiple services with different billing dates

Email sent, thanks for your replies...
by royale
Fri Jul 01, 2011 11:42 am
Forum: Invoicing & billing
Topic: Multiple services with different billing dates
Replies: 8
Views: 2484

Multiple services with different billing dates

Hey Guys, I recently signed up to practically have all my telecommunication needs with Exetel and have now noticed that I have 2 different billing dates. My ADSL and landline are on the 28th of each month (as I was originally a single service and that date got changed for me), and now, my mobile get...
by royale
Tue May 10, 2011 6:13 pm
Forum: Member facilities & usage meter
Topic: usagemeter_xml.php and billing date changes
Replies: 42
Views: 10530

Re: usagemeter_xml.php and billing date changes

Because i havnt recieved any reply from anyone at exetel in these forums, i have raised a Help Desk Ticket, lets hope they fix it now :) Any response on that ticket TheToid? This is annoying to say the least. I assume your usage meter uses this data aswell so it must be heaps of fun for you. Can yo...
by royale
Sun Jan 24, 2010 1:24 pm
Forum: Member facilities & usage meter
Topic: Information From Exetel Tab
Replies: 9
Views: 2455

Re: Information From Exetel Tab

This appears to have died off, is there any resolution??
by royale
Mon Jan 18, 2010 6:40 pm
Forum: Member facilities & usage meter
Topic: Information From Exetel Tab
Replies: 9
Views: 2455

Re: Information From Exetel Tab

I'd have thought that once I had added an email address I would then be able to "modify/change/unsubscribe" (or whatever the tab is named) but it is not even giving me this option.
by royale
Mon Jan 18, 2010 6:23 am
Forum: Member facilities & usage meter
Topic: Information From Exetel Tab
Replies: 9
Views: 2455

Information From Exetel Tab

Hey Guys, I did read a couple of other posts about this issue but none of the suggested "fixes" worked. I am trying to re-register an email address to get specific email notifications from Exetel but can't get the site to keep the email address. I did previously have an email address listed, but as ...
by royale
Wed Oct 07, 2009 12:55 pm
Forum: Member facilities & usage meter
Topic: Data not updated since 03-10-09
Replies: 10
Views: 2755

Re: Data not updated since 03-10-09

raymond wrote:Exetel just installed another new LNS router in QLD. The usage will start showing from the meter shortly.
Pleasing to know. I shall check my usage over the next few hours to see if it updates, will report back unless someone does before me.

Edit: Seems data in now updating again.
by royale
Tue Oct 06, 2009 6:35 am
Forum: Member facilities & usage meter
Topic: Data not updated since 03-10-09
Replies: 10
Views: 2755

Re: Data not updated since 03-10-09

I think that may also be the case for me, just that I didn't have an overly close eye on what was being downloaded that day. It appeared as though it was the 3rd, but may very well be the 2nd.

Edit: Typo
by royale
Tue Oct 06, 2009 1:28 am
Forum: Member facilities & usage meter
Topic: Data not updated since 03-10-09
Replies: 10
Views: 2755

Data not updated since 03-10-09

Hey all, I checked other threads and could not see anything that mentions my query. As it stands, my data on the usage meter has not updated since 3rd October 2009 (as in last Saturday). To be more specific, it has listed data for that day, but has only captured a small portion on that day, and all ...
by royale
Fri Jul 24, 2009 11:30 pm
Forum: Anything else anyone wants to discuss
Topic: Practical alternatives for managing off-peak and congestion
Replies: 135
Views: 21723

Re: Practical alternatives for managing off-peak and congestion

We will send tow more next week and will also use a 'block page' advising every customer that they have to accept that 'off peak' has been changed before regaining access to the internet. I don't know of any other solution. It's a tough approach, but it will surely get the message through to every ...
by royale
Fri Jul 24, 2009 10:37 pm
Forum: Archived threads
Topic: Calling Card charges and additional questions?
Replies: 12
Views: 1292

Re: Calling Card charges and additional questions?

Perhaps this thread may be better served in the "Equipmentless" VoIP/Calling Card section of the forum.

Cheers.
by royale
Thu Jul 23, 2009 1:08 am
Forum: Other
Topic: Forum Time on EDST
Replies: 2
Views: 832

Re: Forum Time on EDST

Many thanks for that, was unaware that existed...