Search found 58 matches

by hsvboy11
Fri May 31, 2013 5:38 pm
Forum: ADSL connections
Topic: Trying to set up a new connection but was rejected??
Replies: 3
Views: 17420

Re: Trying to set up a new connection but was rejected??

Im just wondering why exactly I am being rejected, and what my options are for an ADSL connection??? Cannot get much sense on the phone helpdesk. In that case you may directly contact our provisioning department on 0280301000 option 3 from 8.30am to 5.30pm EST during week days. You may also email t...
by hsvboy11
Fri May 31, 2013 1:41 pm
Forum: ADSL connections
Topic: Trying to set up a new connection but was rejected??
Replies: 3
Views: 17420

Trying to set up a new connection but was rejected??

Hi guys, have just finished building our house, and after terminating my previous connection earlier this year I would now like to reconnect. My phone line was put in and set up yesterday and when i put it an order to order my service it was rejected. The following email was received: Dear MR ******...
by hsvboy11
Wed Oct 24, 2012 8:27 pm
Forum: ADSL connections
Topic: Daily drop outs...
Replies: 2
Views: 604

Re: Daily drop outs...

Thanks for that, I will see how it goes. I did finally manage to get through to logging a fault on the exetel home page, and then after that I was unable to get into the forum here. Seems to be working fine at the moment. Has there been a problem with the exetel site over the last 48hours?

Matt.
by hsvboy11
Tue Oct 23, 2012 8:32 pm
Forum: ADSL connections
Topic: Daily drop outs...
Replies: 2
Views: 604

Daily drop outs...

Hi guys, recently we have been having constant drop outs when using our internet. We have 2 computers and 2 phones which connect to the internet via our modem and too often we are experiencing drop outs. It might be fine for an hour at a time, then it drops out and looses connection. Half the time t...
by hsvboy11
Mon Jul 02, 2012 1:49 pm
Forum: Invoicing & billing
Topic: How to relocate my ADSL2+
Replies: 19
Views: 4396

Re: How to relocate my ADSL2+

Hi guys, im looking at doing a similar thing shortly. We are building a house and looking at selling where we are now in the next couple months. Problem is, my contract doesn't end until december. It might be around 6-8 months before I can relocate/set up my service again. I dont want to be hit wit...
by hsvboy11
Sun Jul 01, 2012 9:54 pm
Forum: Invoicing & billing
Topic: How to relocate my ADSL2+
Replies: 19
Views: 4396

Re: How to relocate my ADSL2+

Hi guys, im looking at doing a similar thing shortly. We are building a house and looking at selling where we are now in the next couple months. Problem is, my contract doesn't end until december. It might be around 6-8 months before I can relocate/set up my service again. I dont want to be hit with...
by hsvboy11
Wed Feb 02, 2011 12:52 pm
Forum: Email issues
Topic: Email setup info for iphone
Replies: 4
Views: 2840

Re: Email setup info for iphone

so does that mean when using my laptop on a remote internet connection i can longer send emails either? as i used to be able to do this using the bigpond outgoing server.

edit: no, its a telstra sim.
by hsvboy11
Fri Jan 28, 2011 12:46 pm
Forum: Email issues
Topic: Email setup info for iphone
Replies: 4
Views: 2840

Email setup info for iphone

Hi guys, just trying to set my exetel email account up on my iphone and it doesnt seem to want to work. Can someone list out the information i should be entering in to set it up on my phone. i've filled it out but it still doesnt seem to work.

ta, matt.
by hsvboy11
Fri Jan 28, 2011 12:45 pm
Forum: Email issues
Topic: Email not available outside exetel network?
Replies: 6
Views: 2636

Re: Email not available outside exetel network?

hi there, i had the same problem when outside of my home network on my laptop. i found that setting my outgoing mail server to mail.bigpond.com allowed me to send emails from an external location. not sure if the bigpond one works everywhere, or only on a bigpond network however.
by hsvboy11
Thu Feb 04, 2010 12:37 pm
Forum: Products & services
Topic: Plan Change Fee/New 'Ancillary Service Pricing
Replies: 35
Views: 10371

Re: Plan Change Fee/New 'Ancillary Service Pricing

thanks very much guys, sounds good to me, plan change here i come :D
by hsvboy11
Wed Feb 03, 2010 9:48 pm
Forum: Products & services
Topic: Increase in Prices Of Some NF Plans
Replies: 71
Views: 16215

Re: Increase in Prices Of Some NF Plans

ahh ok sweet, its a pity because i'd love to do it now haha... 12 months ago we were downloading 10gig a month, now we are downloading right on 30gig.. but thatys between 5 computers at home so thats not to bad i spose!!
by hsvboy11
Wed Feb 03, 2010 9:34 pm
Forum: Products & services
Topic: Increase in Prices Of Some NF Plans
Replies: 71
Views: 16215

Re: Increase in Prices Of Some NF Plans

hey guys, i got an email about the price rise - and thats fine by me. however, i want to lift my download limit from my current 30gig (55 per month) to 70gig (60) per month. my 12month contract ended last month, and i've been an exetel customer at two different locations for around 4-5years now.... ...
by hsvboy11
Fri May 08, 2009 8:17 am
Forum: ADSL connections
Topic: ADSL2 speed is slow and not registered as adsl2!?
Replies: 24
Views: 4787

Re: ADSL2 speed is slow and not registered as adsl2!?

yeah we've used our modem at another location and we were getting more than double the speeds there. its definately the location i reckon..
by hsvboy11
Thu May 07, 2009 5:41 pm
Forum: ADSL connections
Topic: ADSL2 speed is slow and not registered as adsl2!?
Replies: 24
Views: 4787

Re: ADSL2 speed is slow and not registered as adsl2!?

ahh ok, they are a great modem we have had no problems with them! since you got a decent modem, at least when theres an upgrade or when you can experience faster speeds you'll be right and wont need a new one again :D as for the netwrok upgrade, that sounds great, looks like we will sit patiantly an...
by hsvboy11
Wed May 06, 2009 11:04 pm
Forum: ADSL connections
Topic: ADSL2 speed is slow and not registered as adsl2!?
Replies: 24
Views: 4787

Re: ADSL2 speed is slow and not registered as adsl2!?

plugged a cable in from a house mates laptop straight into the modem and got exactly the same speeds of around the 5,000 mark. also connected the modem up to another phone socket in the wall and connected the laptop to the modem via a cable and also got the same speed. this rules out any hardware, a...