Search found 10 matches

by jumpslashtechnique
Fri Sep 04, 2015 8:51 pm
Forum: Customer reviews
Topic: Strange Billing on mobile plan
Replies: 10
Views: 4027

Re: Strange Billing on mobile plan

Exetel are claiming that in the month of August I used only 8 bytes of free social media access. Clearly this is a ridiculous assertion. They are billing me for excess usage. I am leaving exetel for TPG.
by jumpslashtechnique
Wed Aug 26, 2015 10:49 am
Forum: Customer reviews
Topic: Strange Billing on mobile plan
Replies: 10
Views: 4027

Strange Billing on mobile plan

Hi, I'd like to ask if anyone has had some strange billing on their mobile plan? I've been billed excess charges for the previous month. According to exetel none of the data should be free from a social network. This is pretty unlikely, I use my phone for a fair bit of social networking. I think I'v...
by jumpslashtechnique
Mon Sep 03, 2012 10:02 pm
Forum: Mobile services
Topic: Porting mobile number between exetel plans
Replies: 5
Views: 1469

Re: Porting mobile number between exetel plans

thanks for getting back to me.

Let's say that i did this, i.e. changed Sim A to an M15 plan, would i be able to port a number from another carrier over to it?
by jumpslashtechnique
Mon Sep 03, 2012 7:24 pm
Forum: Mobile services
Topic: Porting mobile number between exetel plans
Replies: 5
Views: 1469

Porting mobile number between exetel plans

Hi, I have a SIM with the CAP19 plan (SIM A) and another with the M15 plan (SIM B). I would like to cancel the CAP19 service and port the number over to SIM B so that i will only have one SIM. Can anyone give me advice on how to do this? I haven't cancelled the SIM A because i thought someone else m...
by jumpslashtechnique
Sun Nov 01, 2009 1:32 pm
Forum: ADSL connections
Topic: 6 hours of net blackout
Replies: 5
Views: 309

Re: 6 hours of net blackout

sorry guys i didn't realize there was work on that day but heres the logs Jan 1 12:01:19> peer from calling number 00:12:7F:33:F0:24 authorized Jan 1 12:01:19> ppp0 Jan 1 12:01:19> WAN IP address 115.70.92.155 Jan 1 12:01:19> WAN gateway 220.233.1.193 Jan 1 12:01:19> primary DNS address 220.233.0.3 ...
by jumpslashtechnique
Fri Oct 30, 2009 4:13 pm
Forum: ADSL connections
Topic: 6 hours of net blackout
Replies: 5
Views: 309

6 hours of net blackout

dear exetel, today I lost connection from 0900 to 1600. The whole time my router testing said adsl syncronization ok but ping primary domain names server fail. I'm in the sutherland region, have adsl2+ can you help to explain what happened? how can i prevent this in future? I can provide more detail...
by jumpslashtechnique
Wed Mar 18, 2009 3:22 pm
Forum: ADSL connections
Topic: some webpages unavailable
Replies: 5
Views: 329

Re: some webpages unavailable

Thanks dazzled,

I found the MTU, changed it to 1400.

fortunately it appears to have fixed the problem!

I don't know how you guys know these things.

many thanks
by jumpslashtechnique
Wed Mar 18, 2009 2:05 pm
Forum: ADSL connections
Topic: some webpages unavailable
Replies: 5
Views: 329

Re: some webpages unavailable

thanks for the help guys, apologies for late reply, I am unable to locate 'MTU" in the page for my belkin mimo g plus router. I followed the instructions and am using the open dns in my router (they recomend that for home users). It does not seem to have fixed the problem, I still cannot access woma...
by jumpslashtechnique
Thu Mar 05, 2009 4:52 pm
Forum: ADSL connections
Topic: some webpages unavailable
Replies: 5
Views: 329

some webpages unavailable

hi guys,

for a few months until recently i was unable to load www.unsw.edu.au, lately I have been able to.

I am unable to load www.womadelaide.com.au.

I seem to have no problem with overseas pages.

I am internet illiterate. Is there something i should read or check?

Thanks in advance.

jump
by jumpslashtechnique
Sun Jul 20, 2008 8:25 pm
Forum: Mobile services
Topic: moving mobile phone account
Replies: 1
Views: 485

moving mobile phone account

I have a mobile account with exetel. Unfortunately I have been sloppy and forgotten the passwd and login for this account. I thought that it would be under the same login as my home adsl. Obviously i still know the number, does anybody know how i could retrieve the login details as i would like to s...