Search found 43 matches

by dallas.g
Sat Aug 16, 2014 12:38 pm
Forum: Invoicing & billing
Topic: Delay payment?
Replies: 1
Views: 1800

Delay payment?

I have run into a situation where my payment will come out on monday[most likely as it hasn't come out yet], I had to pay for a tow truck for my friend, this put my bank balance below $60, not enough to pay my internet+mobile bill. Is there any chance of delaying payment until the 20th of august, as...
by dallas.g
Mon Aug 11, 2014 2:35 pm
Forum: ADSL connections
Topic: Service number incorrect for address.
Replies: 14
Views: 2575

Re: Service number incorrect for address.

I have replied to you email outlining my predicament.
by dallas.g
Mon Aug 11, 2014 1:56 pm
Forum: ADSL connections
Topic: Service number incorrect for address.
Replies: 14
Views: 2575

Re: Service number incorrect for address.

Ok I spoke to the other ISP today, they told me that my service number is is not connected to my billing address, so someone screwed up royally, they are telling me I will need to pay $299 for a new number, even though I have this one, which apparently isn't actually mine, I know the address my serv...
by dallas.g
Fri Aug 08, 2014 9:40 pm
Forum: ADSL connections
Topic: Service number incorrect for address.
Replies: 14
Views: 2575

Service number incorrect for address.

So I am looking to leave exetel for another ISP in the near future, but when I do a check with the other ISP the service number under in member facilities does not match my physical/postal address, neither is the phone number I use to make calls associated with the address, can someone please find m...
by dallas.g
Tue Jun 17, 2014 12:49 pm
Forum: Mobile services
Topic: Changing mobile number and getting private/unlisted number
Replies: 1
Views: 1091

Changing mobile number and getting private/unlisted number

I keep getting harassed by telemarketers and ******* charities and other random *****, I have never given my number to anyone except legit businesses and friends/family, so I don't know where they got my number from, but I am about to kill some ******* people if this doesn't stop. So what are the st...
by dallas.g
Wed May 28, 2014 5:14 pm
Forum: Invoicing & billing
Topic: I want a refund.
Replies: 1
Views: 3645

I want a refund.

I was not given any notice you would force me into a higher cost mobile plan, I was on the M15, then today I got a bill which included a 29.9something charge for the new plan, I did not choose this plan, so I would like you to refund the 14 odd dollars you took from me without notice, I have changed...
by dallas.g
Wed Apr 23, 2014 11:38 am
Forum: Mobile services
Topic: No internet/mms/gps on M15 plan, but phone calls/sms work.
Replies: 10
Views: 2268

Re: No internet/mms/gps on M15 plan, but phone calls/sms wor

I was speaking to a friend with the same phone, seems he's had the same issue, something turns packet data off without warning, this obviously cause me/us to lose connection, I will be going through my apps to find the culprit, thanks for the help anyway angelos.
by dallas.g
Wed Apr 23, 2014 10:15 am
Forum: Mobile services
Topic: No internet/mms/gps on M15 plan, but phone calls/sms work.
Replies: 10
Views: 2268

No internet/mms/gps on M15 plan, but phone calls/sms work.

So like the title says, I have no internet access, no MMS, no GPS, so basically nothing except making callas, and sending SMS's works, I haven't really noticed up until now I use wifi at home and haven't had a need for internet/etc when not there lately, so I can't say exactly how long it's been hap...
by dallas.g
Sat Nov 23, 2013 8:15 pm
Forum: ADSL connections
Topic: Slow speeds again.
Replies: 1
Views: 11469

Slow speeds again.

So once again I am getting ridiculously slow speeds, I went through this a few months ago, line tests and unplugging/plugging stuff in, the fault is not with my gear, the fault is the line, the rejects at telstra went to the wrong house last time, I didn't say anything because the speed was back "mi...
by dallas.g
Wed Aug 28, 2013 12:38 pm
Forum: Mobile services
Topic: they say my phone was engaged?
Replies: 1
Views: 4179

they say my phone was engaged?

So I had the need for centerlink to call me on my mobile, regarding a phone appointment, anyway they never called, I waited 2 days because I had stuff to do and I guess maybe they were busy, but today decided to call them, they claim that they called numerous times, but my number was engaged, I had ...
by dallas.g
Tue Jul 23, 2013 1:25 pm
Forum: ADSL connections
Topic: downgrading to ADSL.
Replies: 1
Views: 29322

downgrading to ADSL.

when I first came to exetel all those years ago I was getting 6Mbps, about a year later that dropped to 3Mbps, I now rarely get above 1.3ishMbps. Is it worth downgrading to ADSL1 because speed wise I don't see the point in having an ADSL2+ connection if I am not getting anywhere near the speed I sho...
by dallas.g
Fri Feb 01, 2013 2:09 am
Forum: Anything else anyone wants to discuss
Topic: what is my actual line number
Replies: 1
Views: 3361

what is my actual line number

so i'm looking up plans on whirlpool, but realised I have a new phone number[got it with one of the many plans i've had here], but is this the number I would check, or is it the original number I signed up with, if I do go ahead and change ISP I know submitting the wrong number will only prolong the...
by dallas.g
Sun Jan 20, 2013 8:52 pm
Forum: ADSL connections
Topic: change to AZ-A at end of contract
Replies: 1
Views: 823

change to AZ-A at end of contract

I want to change to the AZ-A plan but cannot choose it from my available list of plans.

I don't want another contract.

I do want this plan

HOW DO I DO IT?
by dallas.g
Sat Dec 29, 2012 11:00 am
Forum: Mobile services
Topic: turn of 50% notice SMS
Replies: 5
Views: 1715

Re: turn of 50% notice SMS

thanks I haven't seen an option to turn it off, but i'll have another look. I never get one until like 4-7 days before the end of the month, so yeah maybe send a SMS if I use it 2 days into the month, but otherwise it is presumptuous. [EDIT] I can't seem to find an option to turn off SMS notices, ca...
by dallas.g
Fri Dec 28, 2012 9:16 pm
Forum: Mobile services
Topic: turn of 50% notice SMS
Replies: 5
Views: 1715

turn of 50% notice SMS

How do I turn off these notice SMS's I get saying I have used 50% of my mobile quota, I know what I have used, I have an app that tells me this, and it seems a bit presumptuous to be sending me a message at 50%, maybe at 90% or something, but 50% is kinda ridiculous.