Exetel customer help forum

Update: Just got a reply from exetel that it was indeed their block service and that the service can have problems if the modem is not rebooted after submission of the form. Thanks for you help anyway

I did that too, but thought I might see what you guys on the forums think. Thanks anyway mate

Hi Exetel, today around midday our adsl service was blocked by something (upon entering a site into address bar we were redirected to a http://blocked.exetel.com.au/spam page) claiming to be exetel stating that one of our computers has been spam emailing through an exetel account and that to regain ...

Hi, I've been through several years with exetel now, and my contract recently finished on the 10th of March. However, the full unlimited option would not do anything when i pressed apply 4 days ago and now the option has been removed completely. Will i be offered this plan, because if not i wish to ...

Sounds great! The proposed price of $75/pm is about as much as I pay at the moment, so there would be no problems making the change. I hope everything runs smoothly

I think these new plans sound great, as i rarely ever take advantage of the bonus voip calls, sms or web space. I also do heavy downloading so this "free period" would be great to just be able to set the scheduler and not have to worry about exceeding the download limit. And the final cherry on the ...

On the sign up page it makes you tick the box that states "I acknowledge that an early cancellation charge of $55 will apply if i terminate my service before the end of the contract period. I hope that answers your question

Thanks for your help, submitting my application now

I recently recieved an email about this new 15$ line rental for ADSL1 users that migrate to ADSL2, however when i go to change service status (I'm currently on a 1500kbs TL-BA plan) and choose the INC2DSLC service and submit my details, on the confirmation page the monthly charge is stated as "85$ p...

I recently recieved an email about the new 15$ line rental for ADSL1 users that migrate to ADSL2, however when i go to change service status and choose the INC2DSLC service and submit my details, on the confirmation page the monthly charge is stated as "85$ per month with $30 line rental included" O...

It turns out my exchange is at full capacity

Hi all, Just signed up for the ADSL2+ service (transferred from exetel ADSL1), and cutover date was supposedly monday. However, it is now wednesday and nothing has gone ahead the status just changed to awaiting confirmation. Is this usual? I posted a ticket last night however it hasn't been answered...