Search found 97 matches

by slave1
Mon Nov 06, 2017 10:48 pm
Forum: Improvement & suggestions
Topic: Android 'My Exetel' app
Replies: 24
Views: 7140

Re: Android 'My Exetel' app

Tried that, no such luck. Perhaps a support ticket is in order?
by slave1
Mon Nov 06, 2017 9:32 pm
Forum: Improvement & suggestions
Topic: Android 'My Exetel' app
Replies: 24
Views: 7140

Re: Android 'My Exetel' app

Well this is weird, I have been frustrated to no end trying to log in to this damn app, and I had an old service number from my naked ADSL2 plan, the service number and password I somehow remembered. What do you know, I can see my OLD OLD OLD AF naked ADSL2 VOIP number in the app. Can someone from E...
by slave1
Sat May 13, 2017 8:56 am
Forum: Invoicing & billing
Topic: Late bill now paid via direct debit, service still suspended
Replies: 3
Views: 1310

Late bill now paid via direct debit, service still suspended

I don't like my chances it being a weekend but I've been down for 2 days now since the debit came out of my account. Please let me know where I need to send my service number for immediate action. No reply from billing email, please advise.
by slave1
Fri Jun 05, 2015 4:01 pm
Forum: Customer reviews
Topic: The Exetel 6-year club
Replies: 136
Views: 47854

Re: The Exetel 6-year club

Happy member since August 2008 here & still going strong. I'm now on NBN 100/40 @ $79 / 500GB per month. Transition was great, simple application via phone call, very fast install from the contractors a couple of weeks later (1 hour at my house), no early exit fee from old ADSL2 plan to new NBN plan...
by slave1
Mon Jan 12, 2015 3:10 am
Forum: NBN and other Fibre Services
Topic: Need help with Fibre access
Replies: 5
Views: 1658

Re: Need help with Fibre access

Er, any response to this yet?
by slave1
Wed Jan 07, 2015 10:51 pm
Forum: NBN and other Fibre Services
Topic: Need help with Fibre access
Replies: 5
Views: 1658

Need help with Fibre access

Hi, my house has had the trench dug from the concrete comms cap to the house, and an NBN rep came to the house today saying that the NBN access to the house is now 'active' and to contact my ISP to connect. I'm currently with Exetel on an ADSL2 service, but when I go to the NBN site and mynbn.info m...
by slave1
Mon Mar 31, 2014 1:32 am
Forum: Member facilities & usage meter
Topic: Change Plan or new customer plan?
Replies: 5
Views: 3294

Re: Change Plan or new customer plan?

The new plans should be made available in the Members next week, once the plans are updated you may request a plan change to the 100GB plan. 100GB is the minimum data allowance that we offer with the new plans. Can't see anything yet, I want to change to the $40-100GB/mth plan - nothing in the chan...
by slave1
Mon Mar 31, 2014 1:29 am
Forum: Improvement & suggestions
Topic: New ADSL2+ plans for existing customers
Replies: 79
Views: 46155

Re: New ADSL2+ plans for existing customers

So when will existing members see the new ADSL2 plans in member's area??
by slave1
Thu Nov 29, 2012 11:53 am
Forum: NBN and other Fibre Services
Topic: Fibre FAQ
Replies: 22
Views: 17666

Re: Fibre FAQ

remosha wrote:You may use this link to check for NBN Service Availability: http://www.exetel.com.au/residential-fibre-sq.php
Thanks Remosha, have seen that link already. Do you guys have some sort of 'waitlist' aswell?
by slave1
Fri Nov 23, 2012 2:47 pm
Forum: NBN and other Fibre Services
Topic: Fibre FAQ
Replies: 22
Views: 17666

Re: Fibre FAQ

Not sure if this has been answered elsewhere, but will Exetel know when each of its customers are eligible for NBN? Just curious that's all - e.g via some automated email system whereby Exetel's customer database is checked against NBN live areas, and if so are those customers notified? Thanks in ad...
by slave1
Wed Nov 14, 2012 2:08 am
Forum: NBN and other Fibre Services
Topic: Toowoomba and surrounding areas getting fibre
Replies: 1
Views: 2576

Re: Toowoomba and surrounding areas getting fibre

Very late coming in on this thread ozkidz but you might want to follow this WP thread below for more up-to-date info on what's happening in Toowoomba.

http://forums.whirlpool.net.au/forum-re ... -1&#bottom

Exciting stuff!
by slave1
Sun Oct 14, 2012 9:01 am
Forum: NBN and other Fibre Services
Topic: Billion 7404VGP
Replies: 6
Views: 3062

Re: Billion 7404VGP

Bit late in replying I know, but the 7404vgp can be converted to WAN, instructions over at WP forums.

Otherwise the new Billion 7800VDPX or VDOX should suffice.
by slave1
Wed Apr 25, 2012 10:29 pm
Forum: ADSL connections
Topic: After 6 Yrs Exetel Lost My Port
Replies: 6
Views: 1209

Re: After 6 Yrs Exetel Lost My Port

havachat, how did this finish? Can you provide an update / outcome?
by slave1
Sat Apr 14, 2012 9:08 pm
Forum: Member facilities & usage meter
Topic: Please Use This Thread To Advise Exetel Of Typos/Errors
Replies: 578
Views: 98519

superfish vertical menu - mouse out delay

Hi gang - when viewing source of the member's facility page I notice these few lines of code: http://home.exetel.com.au/omara_bh/images/mf1.png Noting also that in your superfish javascript file the default delay is 800ms. Three seconds (3000) delay on hovering away from left vertical menu is far to...