Search found 5 matches
Search found 5 matches • Page 1 of 1
- Wed Jan 11, 2012 9:32 am
- Forum: Improvement & suggestions
- Topic: Why do we need to log in twice?
- Replies: 6
- Views: 3275
This is DEFINITELY something that needs to be addressed as a matter of priority. I'm not aware of any other website on planet earth that involves so much stuffing around in order to achieve so little. Why hasn't it been resolved in the several years users have been complaining about it ??
- Wed Jan 11, 2012 9:29 am
- Forum: Fax via ADSL
- Topic: What is the cost of Email2Fax/Fax2Email?
- Replies: 3
- Views: 5159
I for one would appreciate a simple answer to a simple question instead of being told to go to some other area ... reason is the unnecessarily convoluted username / service number / login arrangement that requires massive hair pulling out frustration in order to access anything. Surely it should be ...
- Mon Dec 19, 2011 12:20 pm
- Forum: Customer reviews
- Topic: Unsatisfactory customer service
- Replies: 2
- Views: 3466
I've been quite satisfied with Exetel service for years, however recent attempts to have a problem resolved (one clearly made by Exetel staff) have proven to be an exercise in frustration. How is one supposed to communicate with billing when no contact number is provided ?? I've already tried new bu...
- Mon Dec 19, 2011 12:07 pm
- Forum: Invoicing & billing
- Topic: Why am I being interim billed on Z39 mobile plan?
- Replies: 14
- Views: 3869
I''m experiencing the same problem .... seems the issue has yet to be resolved. Lack of communication is extremely frustrating, why isn't a phone number available for billing ??
Does anyone have FULL config detals for X-Pro softphone ?? I've found the recommended X-Lite totally useless for 3G connections due to lack of G729 codec ans the setup details aren't suitable for X-Pro which has several times as many items that need to be filled in. I've tried ignoring things I don'...