Search found 49 matches

by blanes
Thu Oct 17, 2019 1:13 pm
Forum: NBN and other Fibre Services
Topic: Very Low Speed all the time now - NBN Caboolture, Qld
Replies: 7
Views: 86

Re: Very Low Speed all the time now - NBN Caboolture, Qld

Happy to report that our NBN line speed appears to be back to full capacity YaY ! 😊 It has not run this fast (touch wood) for well over a month. I spoke to an Line Technician contractor this morning who I noticed across the street at the next copper junction point down from my house. He told me he h...
by blanes
Wed Oct 16, 2019 7:32 am
Forum: NBN and other Fibre Services
Topic: Very Low Speed all the time now - NBN Caboolture, Qld
Replies: 7
Views: 86

Re: Very Low Speed all the time now - NBN Caboolture, Qld

All tests now completed and forwarded via email as instructed. Thanks for your kind assistance Kavinda 8)
by blanes
Tue Oct 15, 2019 5:39 pm
Forum: NBN and other Fibre Services
Topic: Very Low Speed all the time now - NBN Caboolture, Qld
Replies: 7
Views: 86

Re: Very Low Speed all the time now - NBN Caboolture, Qld

Thanks Kavinda, I have completed the 1st round of tests you requested and now waiting for the off peak 1am to 9am to conduct a 2nd round before sending them to you.
by blanes
Tue Oct 15, 2019 11:14 am
Forum: NBN and other Fibre Services
Topic: Very Low Speed all the time now - NBN Caboolture, Qld
Replies: 7
Views: 86

Very Low Speed all the time now - NBN Caboolture, Qld

So for more than a week our speeds have been way down on a NBN connection. I do not mind when they regularly are low at different times, however the speeds are now every day consistently just terribly slow. The modem is syncing at 3534 kbps DOWN and 836 kbps UP giving us 3.2 Mbps Download Speed on a...
by blanes
Mon Aug 19, 2019 9:51 pm
Forum: NBN and other Fibre Services
Topic: Very Slow Speeds - Is there a problem ?
Replies: 2
Views: 223

Re: Very Slow Speeds - Is there a problem ?

I changed my main DNS settings back to 220.233.0.4 and ... 0.3 and also changed the LAN dns settings to google server and speeds came back up again to 11.3 mbps.

So something weird is going on and I wonder is your system throttling our speeds or doing something else unusual ?
by blanes
Mon Aug 19, 2019 8:30 pm
Forum: NBN and other Fibre Services
Topic: Very Slow Speeds - Is there a problem ?
Replies: 2
Views: 223

Very Slow Speeds - Is there a problem ?

We noticed a week or so ago that at peak times we could not watch netflix or youtube as the download speeds were too low. Then it began to broaden to not just peak times but mostly anytime speeds were low. Yesterday I read the thread about Netcomm modems and need to change Lan DNS settings. I follow...
by blanes
Tue Nov 20, 2018 9:35 am
Forum: NBN and other Fibre Services
Topic: Moved to 50/20 Plan Modem Speed stuck @ 18/6 !?
Replies: 10
Views: 953

Re: Moved to 50/20 Plan Modem Speed stuck @ 18/6 !?

Still stuck on low speeds, syncing at 15 mbps Down and 6 mbps Up, Will someona at Exetel please check with NBN again as to what the delay in rectifying this might be ? It is a week tomorrow since my new 50/20 Plan came into effect. Thank You and I appreciate it is not any fault of Exetel in fixing t...
by blanes
Sun Nov 18, 2018 11:23 am
Forum: NBN and other Fibre Services
Topic: Moved to 50/20 Plan Modem Speed stuck @ 18/6 !?
Replies: 10
Views: 953

Re: Moved to 50/20 Plan Modem Speed stuck @ 18/6 !?

Unfortunately still no progress after 3 days now and only syncing at 15/6 mbps today. :cry:

This sort of problem must be of a low priority for NBN. I would think they could have reset the necessary program or profile by now !
by blanes
Fri Nov 16, 2018 4:36 pm
Forum: NBN and other Fibre Services
Topic: Moved to 50/20 Plan Modem Speed stuck @ 18/6 !?
Replies: 10
Views: 953

Re: Moved to 50/20 Plan Modem Speed stuck @ 18/6 !?

Just rebooted the modem and now back to yesterdays speed of 18 mbps.

How much work does it actually involve to reprogram from NBN I wonder !
by blanes
Fri Nov 16, 2018 1:17 pm
Forum: NBN and other Fibre Services
Topic: Moved to 50/20 Plan Modem Speed stuck @ 18/6 !?
Replies: 10
Views: 953

Re: Moved to 50/20 Plan Modem Speed stuck @ 18/6 !?

Ok and I appreciate the update, thanks Kavinda ! Cheers mark 8)
by blanes
Fri Nov 16, 2018 12:29 pm
Forum: NBN and other Fibre Services
Topic: Moved to 50/20 Plan Modem Speed stuck @ 18/6 !?
Replies: 10
Views: 953

Re: Moved to 50/20 Plan Modem Speed stuck @ 18/6 !?

Thanks Kavinda I got message last nite with the ticket num. Today the modem is syncing even slower at 14 mbps, yesterday 18 mbps. Maybe NBN limit the speeds in my area as it is now only about 300 kb/s faster than my old 12mbps connection plan. Lets see then hopefully they sort it before the weekend !
by blanes
Thu Nov 15, 2018 5:36 pm
Forum: NBN and other Fibre Services
Topic: Moved to 50/20 Plan Modem Speed stuck @ 18/6 !?
Replies: 10
Views: 953

Moved to 50/20 Plan Modem Speed stuck @ 18/6 !?

My plan change from 12/1 500gb to 50/20 unlimited came into effect today but I have run multiple download tests and the speed caps out around 18/6 mbps instead of expected speeds of about 40/20. These speeds show in the Netcomm router summary and via the Exetel Speedtest. I spoke to Exetel support t...
by blanes
Sun May 27, 2018 11:04 am
Forum: Archived threads
Topic: Possible Fibre Network Outage - Multiple Suburbs , QLD
Replies: 3
Views: 526

Re: Possible Fibre Network Outage - Multiple Suburbs , QLD

Still getting huge slowdowns and disconnects last week up until Friday here inBrisbane.

Now we just getting periods where very slow yesterday. So is there still a problem somewhere ?

I made a thread several days ago but got no response from Exetel staff yet.
by blanes
Sun May 27, 2018 11:01 am
Forum: NBN and other Fibre Services
Topic: Frequent disconnections all day
Replies: 8
Views: 1368

Re: Frequent disconnections all day

Is this ongoing still?
by blanes
Sat May 26, 2018 8:17 am
Forum: NBN and other Fibre Services
Topic: NBN Dropouts & So Slooow Speeds !?
Replies: 2
Views: 584

Re: NBN Dropouts & So Slooow Speeds !?

Ok so speeds seem mostly back to normal last night & this morning. Whatever was causing this must now be rectified ?