Search found 10 matches

by thiagomaia
Mon Nov 09, 2009 10:31 am
Forum: Archived threads
Topic: VoIP Issues
Replies: 122
Views: 33544

Re: VoIP Issues

Hello Yuri101. Can you send to me your voip number by e-mail? maia@exetel.com.au

thanks

Thiago Maia
by thiagomaia
Fri Nov 06, 2009 9:18 am
Forum: Archived threads
Topic: VoIP Issues
Replies: 122
Views: 33544

Re: VoIP Issues

Hello

Is somebody still having Invalid username/password issue with billion device after 05/11/2009 04:30pm ?

thanks
by thiagomaia
Fri May 08, 2009 9:43 am
Forum: VOIP
Topic: Telephone Conference Room From Exetel
Replies: 53
Views: 3482

Re: Telephone Conference Room From Exetel

Hello tmccoy. Can you please try again conference 1083. We are investigating. For some reason system didn't added this conference number.

thanks
Thiago Maia
maia@exetel.com.au
by thiagomaia
Fri May 08, 2009 9:39 am
Forum: VOIP
Topic: Telephone Conference Room From Exetel
Replies: 53
Views: 3482

Re: Telephone Conference Room From Exetel

Hello jimbob. Can you give to me your conference number?
My e-mail is maia@exetel.com.au

Thanks
by thiagomaia
Fri Apr 24, 2009 9:47 am
Forum: VOIP
Topic: Please help very poor voice quality on incoming call
Replies: 8
Views: 558

Re: Please help very poor voice quality on incoming call

Hello Can you please change: Preferred Codec to g711u Use pref codec only: yes if work well, after you change "Use pref codec only" to "no" Be aware that will use more badwidth If do you still have problem, you can contact me by e-mail maia@exetel.com.au thanks Thiago Maia maia@exetel.com.au
by thiagomaia
Wed Mar 11, 2009 10:19 am
Forum: Improvement & suggestions
Topic: VOIP call forwarding
Replies: 57
Views: 6398

Re: VOIP call forwarding

Hello

Please have a try now. When callforward is setted, all calls go to forward destination number.

thanks

Thiago Maia
maia@exetel.com.au
by thiagomaia
Fri Feb 13, 2009 5:18 pm
Forum: Improvement & suggestions
Topic: VOIP call forwarding
Replies: 57
Views: 6398

Re: VOIP call forwarding

Hello We need to make more some tests, but should work call forward when voip is offline. We need to fix more some things when voip is online and just didnt pickup. When you make a change in callforward will take around 1 hour to apply (just for while, after should be quickly) Monday we restart deve...
by thiagomaia
Fri Feb 13, 2009 1:02 pm
Forum: Improvement & suggestions
Topic: VOIP call forwarding
Replies: 57
Views: 6398

Re: VOIP call forwarding

Hello

Thanks for post here your issues. We are working in all cases posted. We will post update here ASAP.

thanks

Thiago Maia
by thiagomaia
Thu Dec 11, 2008 6:21 am
Forum: VOIP
Topic: Changes in new Sip server
Replies: 0
Views: 316

Changes in new Sip server

Hello, we just changed sip server. Any issue, please let us know.

thanks
by thiagomaia
Wed Sep 24, 2008 11:39 am
Forum: VOIP
Topic: Telephone Conference Room From Exetel
Replies: 53
Views: 3482

Re: Telephone Conference Room From Exetel

Hi Les
Maybe is not catching the DTMF from your phone. Can you tell me your phone number, where did you call?
If you prefer, my email is (maia@exetel.com.au)

Thanks

Thiago Maia