Exetel customer help forum

Sorry all, found the problem. Running Elastix, and this trunk has been working well up until a couple of days ago. It turns out I had to change the context setting in "USER Context" from "sipout" to "from-trunk".

Evert

I've already checked that and the only call barring I have is for international calls.

Evert

My VoIP number is still not displaying when I ring my home number (Telstra). A number of friends that have Exetel VoIP are having the same problem. When they ring me it comes up as "unavailable". Hoping you can sort this out soon, because some people don't like answering without CID showing. Thanks ...

I've trialled the Moip app for a while now and find that the quality of the calls to be on par or better then the inbuilt voip client (E63). The only criticism I have is the battery drain is much worse then the inbuilt client. The Moip app drains the battery after about 10 hrs., the inbuilt client l...

I too have the same problem. My Voip caller ID is not showing when I ring a PSTN number. It was working a few days ago. I checked the settings in my account page, and it hasn't changed (Caller ID is enabled). My Pennytel account shows the caller ID no problems. So it seems something has changed on t...

Thanks Jason, email has been sent.

Evert

I have sent an email about this issue but forgot about the ticket system. I logged in to that to open a ticket, but my email address does not come up, and without that I can't submit a ticket. The problem is that I have already been billed for October, but on the 2/11/2009 there was an amount billed...

Thanks for the reply, but we got it working now. I did email Exetel with the problem, so perhaps they fixed it on their end. I got her to make sure she wasn't registered with her Exetel account and tried it on mine (I have the same modem) and it worked, so I rang her back and she just reset the prof...

Hi, hope someone can help me out here. I just signed my daughter up with Exetel Bundled B plan. She has an Open824RLW that I configured for her with all the Exetel settings, including the Voip ones. She can receive calls on her DID, but can't make outgoing ones. It's NOT the settings on her modem be...