Search found 7 matches

by blerton
Mon Oct 17, 2011 11:47 am
Forum: ADSL connections
Topic: Connection established but no traffic passes
Replies: 3
Views: 522

Re: Connection established but no traffic passes

Dear blerton, As per the telephone conversation, we could resolve the issue. Please monitor the service and get back to us if you require further assistance. :) Please keep the REF# 4503707 for future reference. Regards Thanks for attending to this. I'm not at the location currently but by using my...
by blerton
Sun Oct 16, 2011 9:56 pm
Forum: ADSL connections
Topic: Connection established but no traffic passes
Replies: 3
Views: 522

Connection established but no traffic passes

I've had two Exetel services for quite some time, both in QLD (Mt Gravatt 4122 and South Brisbane 4101). Both have been fine but recently the South Brisbane service has suddenly stopped working. The premises at that address are currently unattended but there are several working computers there that ...
by blerton
Thu Jan 28, 2010 10:33 am
Forum: Member facilities & usage meter
Topic: 0.00%
Replies: 24
Views: 4455

Re: 0.00%

All my meters have returned to normal. All my values are stuck on zero - that's both uploads and downloads, peak and off-peak and for both 27th and 28th so far. For the first time ever, I need to watch my usage closely and that's a bit hard at the moment. Is everybody else 'flying blind' too? I wou...
by blerton
Sat Jan 23, 2010 11:28 am
Forum: ADSL connections
Topic: TELH to NF/22BYOLINE Plan change
Replies: 3
Views: 266

Re: TELH to NF/22BYOLINE Plan change

Thanks to both of you for your responses. In particular, thanks to Corey for the extra detail and insight. I appreciate the effort made in responding.

I'll send off an email as suggested.
by blerton
Thu Jan 21, 2010 8:30 pm
Forum: ADSL connections
Topic: TELH to NF/22BYOLINE Plan change
Replies: 3
Views: 266

TELH to NF/22BYOLINE Plan change

I'm looking at the above plan change which is offered through the Members Facilities plan change page. I originally started on the ADSL1 TELH plan (August 2008) and a few months ago was given a free upgrade to ADSL2+ out of the blue. It's worked well after a few changeover hiccups but the original p...
by blerton
Tue Oct 06, 2009 2:16 pm
Forum: Member facilities & usage meter
Topic: Excessive peak usage but offpeak time
Replies: 3
Views: 1146

Excessive peak usage but offpeak time

I have two services and I've noticed the following behaviour on both of them. For today, October 6, whilst still in the offpeak period, the usage meter on the members summary page shows zero offpeak usage and excessive peak usage. I'm fully aware that midnight to 2.00am is peak usage and apart from ...
by blerton
Thu Jun 04, 2009 1:15 pm
Forum: Products & services
Topic: Possible Further Changes To Off Peak Period
Replies: 82
Views: 12951

Re: Possible Further Changes To Off Peak Period

So everyone that logged into member facilities last month and changed to 2am>>2pm are still on midnight>>midday till July 1? I've logged into the member facilities today and when I look at my detailed usage for June, the heading now shows the 2.00am/2.00pm selection I made last month. However, the ...