Search found 18 matches

by Padrino90
Sun Oct 04, 2009 9:22 am
Forum: ADSL connections
Topic: Resigning to different plan
Replies: 12
Views: 929

Re: Resigning to different plan

Hi Corey, I have canceled for the 20th, so that isn't a problem and have planned to have the phone line cut over on the 20th also. If possible could you advise as to when you think signing up for the new plan would be best, based on how long it usually takes to setup a line. ie, about 7 days before ...
by Padrino90
Sat Oct 03, 2009 7:45 pm
Forum: ADSL connections
Topic: Resigning to different plan
Replies: 12
Views: 929

Re: Resigning to different plan

Thanks Mate, lucky theres no sign up fee now.... ill re cancel my service and sign up for the byo plan....however my current plan ends on the 20th...How can i be certain that the new plan will kick in on this date and not before or later?...I dont want to be charged $100 early cancellation fee or be...
by Padrino90
Sat Oct 03, 2009 7:31 pm
Forum: ADSL connections
Topic: Resigning to different plan
Replies: 12
Views: 929

Re: Resigning to different plan

Hi Corey, the ticket number is 172590..... An engineer has stopped the cancellation. Im currently on the the old inludephone plan, I recieved an email saying I'm unable to sign up to a BYO plan, only another include phone or naked. All i need to know now is what I need to do to sign up to a BYO plan...
by Padrino90
Fri Oct 02, 2009 2:15 pm
Forum: ADSL connections
Topic: Resigning to different plan
Replies: 12
Views: 929

Resigning to different plan

Hi, Since canceling my ADSL2 service Exetel is now offering a deal which I am interested in. I would like to sign up to this service in the members login, under change my service, but am unable to (the plans listed are old ones). The plan is NF/22BYO Line. Could you please advise as to how to go abo...
by Padrino90
Sat Apr 25, 2009 1:20 pm
Forum: ADSL connections
Topic: Access DENIED
Replies: 6
Views: 761

Re: Access DENIED

thanks for the reply dazzled. How long do you think it would take before we can be restored? I need the internet and have been off all morning, im lucky ive got a work connection that i am using. Ive logged a fault ticket over email, but nothing has come of that and a further two over the phone one ...
by Padrino90
Sat Apr 25, 2009 11:57 am
Forum: ADSL connections
Topic: Access DENIED
Replies: 6
Views: 761

Access DENIED

Hi all, This morning i went to log onto the internet only to find an error message on my browser stating "access denied - access controller configuration prevents your request...." Im not sure what has caused this, my usage is well below cap limit.... If anyone knows how to resolve this issue it wou...
by Padrino90
Mon Oct 20, 2008 1:00 pm
Forum: ADSL connections
Topic: Cutover but not connected????
Replies: 8
Views: 1275

Re: Cutover but not connected????

Hi Corey, i recently booked a fault ticket and recieved replies. The last email informed me that they had reset the port at the exchange, but this still hasn't helped, ive done a couple of other tests since then with little improvement.....the through put now is at 3.04mbps average....is it possible...
by Padrino90
Sun Oct 19, 2008 7:34 am
Forum: ADSL connections
Topic: Cutover but not connected????
Replies: 8
Views: 1275

Re: Cutover but not connected????

i did as you asked and the downloads limit themselves to about 350 kb/s.......on the modems web interface it said i was syncing at 3.4mb/s...which is still shocking, i know 7mb/s is a max but the speed shouldn't be half....how am i able to reduce noise? i ran all new cables through the house but the...
by Padrino90
Sat Oct 18, 2008 6:27 pm
Forum: ADSL connections
Topic: Cutover but not connected????
Replies: 8
Views: 1275

Re: Cutover but not connected????

http://www.speedtest.net/result/340821778.png this is constant, never better....ive done an isolation test and I found that i goes up about 0.5mbs which isn't much....but this is what im currently syncing at....im 2.8km from the exchange(approx), line atten 43.5 db and noise 13db.....2.7mb/s just d...
by Padrino90
Sat Oct 18, 2008 2:31 pm
Forum: ADSL connections
Topic: ADSL2 sync'ing at ADSL1 speeds
Replies: 4
Views: 1039

Re: ADSL2 sync'ing at ADSL1 speeds

Hi,

im also having the same issue, i can only sync at 1.6mb/s, where i should be around 7mb/s....
http://forum.exetel.com.au/viewtopic.php?f=284&t=29235

im not sure if exetel is still working things out or why i cannot change things......

any help is appreciated

thanks
by Padrino90
Sat Oct 18, 2008 7:22 am
Forum: ADSL connections
Topic: Cutover but not connected????
Replies: 8
Views: 1275

Cutover but not connected????

hi all, i have a very strange problem at the moment. My phone line and adsl2 have been cut over, and im using the adsl now. But I'm getting speeds limited to adsl speeds like 1mbs/500kbps.....? i then try log into my member facilities and it states i cannot change anything because the connection is ...
by Padrino90
Fri Oct 17, 2008 10:25 pm
Forum: ADSL connections
Topic: Telephone number not showing
Replies: 2
Views: 703

Re: Telephone number not showing

thanks matey, much appreciated
by Padrino90
Fri Oct 17, 2008 4:19 pm
Forum: ADSL connections
Topic: Telephone number not showing
Replies: 2
Views: 703

Telephone number not showing

im currently switching over to exetel planZ(include phone), and now that the phone has been cut over on the new service, when i ring from home to my mobile it shows as private number when it never did, it showed as home. I specifically chose on the contract for the number to be seen???? also when i ...
by Padrino90
Tue Oct 14, 2008 9:29 pm
Forum: ADSL connections
Topic: Modem order with new connection
Replies: 2
Views: 648

Modem order with new connection

Hi all, i've recently ordered adsl2 including phone....i checked my application status and it says ill be cut over on the 17th approx.....although further down the page it says that the modem has still not be ordered, let alone when it'll be posted. My question is, when does the order usually go thr...
by Padrino90
Mon Oct 13, 2008 9:03 pm
Forum: Archived threads
Topic: New connection and Modem Order
Replies: 1
Views: 554

New connection and Modem Order

Hi all, i've recently ordered adsl2 including phone....i checked my application status and it says ill be cut over on the 17th approx.....although down the page it says that the modem has still not be ordered, let alone when it'll be posted. My question is, when does the order usually go through?......